Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ICQA Supervisor
Grainger Distribution Center
01.2021 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
Monitored workflow to improve employee time management and increase productivity
Evaluated employee performance and coached and trained to improve weak areas
Collected, arranged, and input information into database system
Generated reports detailing findings and recommendations
Developed effective improvement plans in alignment with goals and specifications.
DC Inventory Control Specialist
W.W. Grainger
12.2010 - 01.2022
Have experience in shipping and receiving
Working with high powered machinery within a warehouse/ dock environment
Dedicated over a year to training new hires entering the Grainger ILDC
Also trained over 10 employees in our New Item processing program
Have over 5 years experience as a safety leader
Highly knowledgeable of computer software (SAP, Move, Access, and Excel)
Also have experience in being a vocal leader in different departments over my 12 year span at Grainger's ILDC
One of my biggest achievements was leading my team through a new process that has decreased the amount of damage items in our department and has cut the amount of miss placed items in half
Provided top quality control while eliminating downtime to maximize revenue
Lead a project within the DC that improved the efficiency and flow of products throughout the building
Partnered with both Inbound and Outbound teams to better understand their needs and to provide Logistical implements for improvements
Audited and corrected discrepancies in inventory numbers