DeAndre Miller
Matteson
Summary
Dynamic security professional with a proven track record at Live Nation, excelling in incident reporting and conflict de-escalation. Enhanced safety protocols and customer service, fostering a secure environment. Detail-oriented and adaptable, I effectively managed high-pressure situations while maintaining workplace cleanliness and ensuring compliance with security regulations.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
9
9
years of professional experience
Work History
Security Officer
Steiner Secure Service
03.2020 - 08.2022
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Associate
Dawn Food
11.2019 - 03.2020
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Security Officer
Live Nation
12.2018 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Stocker
Sam's Club
08.2017 - 11.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Package Handler
Dollar Tree Distribution Center
10.2016 - 04.2017
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Package Handler
UPS Freight
06.2013 - 06.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Stored and secured packages in designated areas to prevent damage and theft.
Education
General Studies
Rich Central
Matteson, IL05-2013
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Conflict de-escalation
- Weapons training
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Workplace cleanliness
- Sorting packages
Timeline
Security Officer
Steiner Secure Service
03.2020 - 08.2022
Associate
Dawn Food
11.2019 - 03.2020
Security Officer
Live Nation
12.2018 - 09.2019
Stocker
Sam's Club
08.2017 - 11.2018
Package Handler
Dollar Tree Distribution Center
10.2016 - 04.2017
Package Handler
UPS Freight
06.2013 - 06.2016
General Studies
Rich Central
Similar Profiles
Patrick CopelandPatrick Copeland
Regional Manager at Secure Security ServiceRegional Manager at Secure Security Service
Akshay KumbleAkshay Kumble
Director : Sales and Operations at S I Secure Service Private LimitedDirector : Sales and Operations at S I Secure Service Private Limited
Aman ParharAman Parhar
Security Guard at Secure Protection Services - Security Guard ServiceSecurity Guard at Secure Protection Services - Security Guard Service
LT GriffinLT Griffin
Class A CDL Driver at McMahon Transport GroupClass A CDL Driver at McMahon Transport Group
Nichelle HamerNichelle Hamer
Project Manager at ACP CREATIVITProject Manager at ACP CREATIVIT