Daydriana Fleming
Chicago
Summary
Knowledgeable Phlebotomy Supervisor with over 3 years of experience leading team of lab technicians to provide excellent service to clients and physicians. Developed and implemented efficient, compliant procedures for company. Minimized concerns for anxious patients while performing medical tests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lab Technician
Octapharma Plasma Center
11.2019 - 12.2023
- Monitored and documented safety standards to verify compliance.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Processed donor specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Monitored testing procedures to meet criteria and maintain quality control.
Phlebotomy Supervisor
Octapharma Plasma Center
11.2019 - 12.2023
- Upheld all compliance standards and kept team in line with requirements.
- Performed tasks as member of line staff to reduce wait time.
- Correlated and interpreted data based on technical, instrumental and physiological conditions.
- Addressed questions and concerns to educate donors on collection process and procedures.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Conducted venipuncture and other CT procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Machine Technician
Octapharma Plasma Center
11.2019 - 12.2023
- Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Conducted preventative maintenance on heavy equipment, such as lubrication, checking fluids and replacing worn parts.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
- Replaced worn or defective parts and adjusted settings to improve performance.
- Communicated with outside vendors to attain appropriate parts and tools.
- Installed, calibrated and tested new or repaired parts and equipment.
- Used hand and power tools to repair and maintain industrial machinery.
Dog Walker
Wag
04.2018 - 11.2019
- Fed, walked and cared for dogs during owners' absences and out-of-town trips.
- Led dogs away from hazards, obstacles and other animals to protect safety.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
- Followed optimal schedules for animals as set by owners or supervisors.
- Alerted owners immediately of health or behavior problems for speedy resolution and care.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
Education
No Degree - Associate of Health Science
South College
Knoxville, TNNo Degree - Phlebotomy
Nirvana Institute
Chicago, IL01.2018
Skills
- Employee Motivation
- Maintaining Confidentiality
- Business Operations
- Health Education
- Medical Screening
- Venipuncture
- Customer Satisfaction
- Documentation
- Critical Thinking
- Diagnose Malfunctions
Certification
- PT - Phlebotomy Technician
- NEXSYS PCS Machine technician
Timeline
Lab Technician
Octapharma Plasma Center
11.2019 - 12.2023
Phlebotomy Supervisor
Octapharma Plasma Center
11.2019 - 12.2023
Machine Technician
Octapharma Plasma Center
11.2019 - 12.2023
Dog Walker
Wag
04.2018 - 11.2019
No Degree - Associate of Health Science
South College
No Degree - Phlebotomy
Nirvana Institute
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