Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayasia Walker

Kankakee

Summary

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

7
7
years of professional experience

Work History

Security Lead

Accurate Personnel
Joliet
12.2023 - 02.2025
  • Ensured that appropriate measures are taken when responding to customer complaints involving privacy breaches or other security related matters.
  • Configured intrusion detection systems and intrusion prevention systems according to best practices guidelines.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.

Picker

Family Dollar Distribution Center
Joliet
05.2020 - 10.2022
  • Operated equipment and machinery according to safety guidelines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed household errands and other essential duties.

Call Representative

Servicom
Rockford
02.2018 - 02.2019
  • Adhered to all service standards, policies, and procedures set by the organization.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Mentored junior team members and managed employee relationships.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Directed customer calls to appropriate personnel for resolution of complex issues.
  • Collected deposits or payments and arranged for billing.

Education

GED -

Kankakee College
Kankakee, IL
05-2025

Skills

  • Security management
  • Intrusion detection
  • Risk assessment
  • Customer service
  • Folding clean laundry
  • Cleaning and organizing
  • Room preparation
  • Deep cleaning

Timeline

Security Lead

Accurate Personnel
12.2023 - 02.2025

Picker

Family Dollar Distribution Center
05.2020 - 10.2022

Call Representative

Servicom
02.2018 - 02.2019

GED -

Kankakee College
Dayasia Walker