DAYANNE GONZALEZ
Warrenville
Summary
Dynamic HR Operations Manager with a proven track record at Adecco Staffing, enhancing employee engagement and retention through strategic initiatives. Expert in HR compliance and employee relations, successfully scaling workforce and leading investigations. Adept at fostering team leadership and implementing process improvements to drive organizational success.
Overview
6
6
years of professional experience
Work History
HR Operations Manager (Onsite HR Lead)
Adecco Staffing
Aurora
12.2024 - Current
- Served as primary HR partner for 300+ employees, enhancing employee support and engagement.
- Lead engagement initiatives and present workforce metrics during QBRs
- Implemented engagement and workforce support strategies that contributed to improved retention rates.
- Scaled workforce from 97 to 300+ associates
- Supported expansion of onsite HR team from 2 to 5 leaders
- Coordinated return-to-work accommodations and facilitated ADA interactive process to ensure compliance and employee well-being.
- Conduct employee relations investigations and administer corrective actions
HR Generalist Support (Onsite Manager)
Adecco Staffing
Hanover Park & Lake Zurich
02.2024 - 12.2024
- Managed HR operations for 180+ employees across two locations
- Grew Lake Zurich workforce from 30 to 120 associates in under 6 months
- Achieved 97% retention rate through structured engagement initiatives
- Ensured compliance with wage and hour regulations and maintained payroll accuracy
- Administered workers’ compensation and return-to-work processes
- Conducted investigations supporting performance management outcomes
- Assisted with unemployment documentation and prepared for hearings
Recruiter / HR Specialist
Adecco Staffing
Hanover Park
05.2023 - 02.2024
- Developed staffing strategies to effectively expand workforce from 0 to 150 employees within one year
- Conducted onboarding, I-9 verification, and E-Verify compliance to ensure legal workforce eligibility
- Managed employee concerns and escalated HR matters to facilitate timely resolutions
- Supported payroll reconciliation and timekeeping audits to maintain accurate employee records
Patient Access Representative
Northwestern
Warrenville
08.2020 - 05.2023
- Managed high-volume communication with stakeholders to foster collaboration and streamline patient access processes.
- Collaborated with healthcare teams to resolve access-related issues promptly.
- Facilitated patient and leadership operations to enhance service delivery within a major academic healthcare system.
- Updated electronic health records to maintain accurate patient data, supporting timely access to care.
- Ensured HIPAA compliance and adherence to regulatory standards.
- Trained new hires and supported onboarding processes to enhance team efficiency.
Education
Some College (No Degree) - Business
College of DuPage
Glen Ellyn, ILSkills
- HR Compliance
- Employee Relations
- Workplace Investigations
- Workers' Compensation
- ADA Accommodations
- Unemployment Claims
- Employee Engagement
- Retention Strategy
- Performance Management
- Progressive Discipline
- HRIS Systems
- Workday
- Process improvement
- Onboarding
- Team leadership
- Staff management
- Staff management
- Candidate pipeline development
Websites
Systems Technology
- Workday
- Sedgwick
- Bullhorn
- AgileOne
- Microsoft Office Suite
- Google Workspace
Hr Skills Expertise
- Employee Relations & Workplace Investigations
- Workers’ Compensation (Sedgwick)
- Return-to-Work & ADA Accommodations
- Unemployment Claims & Hearings (IDES)
- Payroll & Timekeeping Audits
- Employee Engagement & Retention Strategy
- Performance Management & Progressive Discipline
- HR Compliance (FMLA, Wage & Hour, EEO)
- HRIS Systems (Workday)
Languages
Spanish
Native/ Bilingual
Timeline
HR Operations Manager (Onsite HR Lead)
Adecco Staffing
12.2024 - Current
HR Generalist Support (Onsite Manager)
Adecco Staffing
02.2024 - 12.2024
Recruiter / HR Specialist
Adecco Staffing
05.2023 - 02.2024
Patient Access Representative
Northwestern
08.2020 - 05.2023
Some College (No Degree) - Business
College of DuPage