Dawson McCullum
Culver’s Of Oswego
Oswego
5
years of professional experience
Dynamic team leader with expertise in employee training and decision-making. Instrumental in optimizing inventory control and implementing quality measures that enhance service delivery.
Work History
Shift Manager
1 Year 3 Months- Supervised daily operations to ensure quality service and customer satisfaction.
- Trained and mentored new team members on standard procedures and best practices.
- Implemented efficient workflows to optimize staff performance during peak hours.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability.
- Closed the restaurant when scheduled, handled final money counts, and other closing duties.
Crew Chief
1 Year 7 Months- Supervised daily crew activities to ensure efficient service and workflow.
- Trained new team members on operational procedures and customer service standards.
- Monitored inventory levels and coordinated restocking of supplies as needed.
- Implemented quality control measures to maintain food safety and hygiene standards.
Fast Food Crew Trainer
1 Year 2 Months- Trained new crew members in food preparation and customer service protocols.
- Ensured compliance with health and safety regulations during daily operations.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Delivered exceptional customer service to enhance guest satisfaction.
Crew Member
1 Year 3 Months- Provided exceptional customer service to ensure positive dining experiences.
- Operated kitchen equipment safely and efficiently during food preparation.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new crew members on operational procedures.
Education
No Degree - Music Education
No Degree - Music
High School Diploma
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Workplace safety
Accurate money handling
Staff motivation
Opening and closing procedures
Handling customer complaints
Training and mentoring
Relationship building
Team development
Inventory control
Safety compliance
Flexible schedule
Sales strategies
Timeline
Shift Manager
Culver’s Of Oswego
05.2025 - CurrentRead More
Crew Chief
Culver’s of Oswego
10.2023 - 05.2025Read More
Fast Food Crew Trainer
Culver’s of Oswego
08.2022 - 10.2023Read More
Crew Member
Culver’s of Oswego
05.2021 - 08.2022Read More
Northern Illinois University
No Degree from Music Education
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Waubonsee Community College
No Degree from Music
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Oswego East High School
High School Diploma
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