Dawn Provenzano
Ingleside,IL
Summary
Dynamic administrative professional with a proven track record at Ameriflon, LLC, excelling in inventory management and enhancing operational efficiency. Skilled in bookkeeping and staff management, I foster strong interpersonal relationships while implementing effective solutions. Committed to continuous improvement, I have successfully streamlined processes to elevate client satisfaction and team performance.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Ameriflon, LLC
07.2016 - 04.2024
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Liaised between clients and vendors and maintained effective lines of communication.
Business Owner
Ameriflon, LTD.
05.2006 - 06.2016
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Receptionist
Nafco
02.1998 - 04.2006
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts -
William Rainey Harper College
Palatine, ILCertificate - Paralegal
American Institute of Paralegal Studies
Palatine, IL.Skills
- Bookkeeping
- Meeting planning
- Check processing
- Filing
- Scheduling
- Contract agreement preparation
- Record preparation
- Policy and procedure modification
- Cash deposit preparation
- Staff management
- Microsoft Word
- Human resources management (HRM)
- Recordkeeping
- Invoice processing
- Inventory systems
- Insurance processing
- Strong interpersonal skills
- Insurance eligibility verification
- Mail distribution
Timeline
Administrative Assistant
Ameriflon, LLC
07.2016 - 04.2024
Business Owner
Ameriflon, LTD.
05.2006 - 06.2016
Receptionist
Nafco
02.1998 - 04.2006
Associate of Arts -
William Rainey Harper College
Certificate - Paralegal
American Institute of Paralegal Studies
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