Dawn Provenzano
Ingleside,IL
Summary
Dynamic administrative professional with a proven track record at Ameriflon, LLC, excelling in inventory management and enhancing operational efficiency. Skilled in bookkeeping and staff management, I foster strong interpersonal relationships while implementing effective solutions. Committed to continuous improvement, I have successfully streamlined processes to elevate client satisfaction and team performance.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Ameriflon, LLC
930 Seton Ct. Wheeling, IL. 60090
07.2016 - 04.2024
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Liaised between clients and vendors and maintained effective lines of communication.
Business Owner
Ameriflon, LTD.
930 Seton Ct. Wheeling, IL. 60090
05.2006 - 06.2016
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Receptionist
Nafco
930 Seton Ct. Wheeling, IL. 60090
02.1998 - 04.2006
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts -
William Rainey Harper College
Palatine, ILCertificate - Paralegal
American Institute of Paralegal Studies
Palatine, IL.Skills
- Bookkeeping
- Meeting planning
- Check processing
- Filing
- Scheduling
- Contract agreement preparation
- Record preparation
- Policy and procedure modification
- Cash deposit preparation
- Staff management
- Microsoft Word
- Human resources management (HRM)
- Recordkeeping
- Invoice processing
- Inventory systems
- Insurance processing
- Strong interpersonal skills
- Insurance eligibility verification
- Mail distribution
Timeline
Administrative Assistant
Ameriflon, LLC
07.2016 - 04.2024
Business Owner
Ameriflon, LTD.
05.2006 - 06.2016
Receptionist
Nafco
02.1998 - 04.2006
Associate of Arts -
William Rainey Harper College
Certificate - Paralegal
American Institute of Paralegal Studies