Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Mccarty

Norridge

Summary

An accomplished executive administrative professional able to multitask and prioritize in a deadline-oriented environment to exceed expectations. Proficient in Microsoft Office software including Word, Excel, Outlook and PowerPoint as well as the Ariba system. Skilled in the areas of complex calender management, project management, follow-up, group events and travel planning. Customer focused with exceptional initiative requiring little direction. A team-oriented individual that is highly organized, detail oriented, with strong communicaiton skills.

Overview

38
38
years of professional experience

Work History

Site Administrator

Mars Wrigley
06.2015 - Current
  • Implemented a Chicago Engagement Committee to find creative ways to boost associate morale and involvement in site activities. Improved participation in the Mars Associate Survey from 71% to 96%.
  • Partnered with the Training Department to onboard new associates. Met with them to complete 30/60/90 day feedback on their training.
  • Member of the MSE Leadership Pillar for Engage and Energize and the Education and Training Pillar for the Onboarding element.
  • Organized numerous events such as All Associate's Day, Ops @ Mars, annual company picnic and the 95th Anniversary at Navy Pier.
  • Organized numerous group visits from the Mars family, GLDP, SLDP, other Mars groups and family tours.
  • Assisted many associates on their "Go & See" visits for possible relocation. This included setting them up in Concur, arranging travel and expense reporting.
  • Managed cafeteria, printer and uniform services to ensure our external partners were providing the service we expect.
  • Participated in weekly Leadership Team Meetings to make decisions for the site adding perspective from production associates.
  • Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
  • Handled sensitive information discreetly while maintaining confidentiality protocols at all times.

Legal Assistant

State Of Illinois - IDOT
06.2013 - 06.2015
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared confidential legal correspondence for Chief Counsel's signature in a timely manner.
  • Managed calendars of Chief Counsel, Deputy Chief Counsel and other attorneys to coordinate meetings and kept Chief Counsel apprised of frequent changes to his schedule.
  • Used the utmost discretion when dealing with numerous confidential issues that are received on a daily basis.
  • Reviewed emails directed to Chief Counsel, flagged items needed for follow-up and ensured projects were completed timely.

Stop Loss Claims & Reimbursement Specialist

Allied Benefit Systems Inc.
08.2012 - 06.2015
  • Ensured timely payment of claims by promptly addressing and resolving any discrepancies or issues with insurance providers.
  • Handled confidential client information with the utmost discretion.
  • Quickly learned the filing and reimbursement process to obtain the largest return within 30 days versus a target of three to six months.
  • Personally responsible for collecting over $5M in the first six months in processed claims.
  • Created a tracking sheet to provide updates of open issues and needed follow-up during weekly staff meetings to peers and upper management. This system was then implemented by all claims specialists.

Executive Assistant to the Chief Executive Officer

Xpedx Stores Division (International Paper Co.)
04.2002 - 08.2012
  • Supported five senior level executives with responsibilities that included coordinating meetings, calendar management, correspondence, travel arrangements and expense reporting.
  • Coordinated travel for numerous individuals including conducting an annual national sales meeting for over 250 attendees under budget.
  • Recipient of the Internal Customer Service award for four consecutive years.
  • Independently facilitated the customer service program for the Stores Division for over 140 locations; handled complaints and compliments with little direction for optimal customer satisfaction.

Executive Administrative Assistant

Arvey Corporation (an International Paper Co.)
04.1986 - 02.1997
  • Promoted to Executive Administrative Assistant reporting to the President, three senior level executives and provided support to 50 field operations.
  • Handled a variety of administrative duties including travel arrangements, expense reporting, budgeting, meeting planning and presentations.
  • Supervised staff of five and reorganized the copy center and word processing departments, realigning job responsibilities to perform more efficiently.

Education

High School Diploma -

Resurrection High School
Chicago, IL
05.1983

Skills

  • Highly Organized
  • Customer Service
  • Time Management
  • Confidentiality
  • Exceptional Initiative
  • Detail Oriented

Timeline

Site Administrator

Mars Wrigley
06.2015 - Current

Legal Assistant

State Of Illinois - IDOT
06.2013 - 06.2015

Stop Loss Claims & Reimbursement Specialist

Allied Benefit Systems Inc.
08.2012 - 06.2015

Executive Assistant to the Chief Executive Officer

Xpedx Stores Division (International Paper Co.)
04.2002 - 08.2012

Executive Administrative Assistant

Arvey Corporation (an International Paper Co.)
04.1986 - 02.1997

High School Diploma -

Resurrection High School

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Dawn Mccarty