Dawn Lehr
Channahon,IL
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Manager / Co-Owner
the | COLLECTIVE
09.2023 - Current
- Oversee daily operations of a multi-service beauty and lash salon.
- Manage scheduling, booking systems, team communications, and client experience.
- Handle product ordering, inventory oversight, and vendor relations.
- Lead behind-the-scenes business functions including marketing support, customer retention, and operational optimization.
- Create a positive, organized environment for stylists, lash artists, and clients.
- Answer 20+ calls, text messages and emails from clients and vendors daily,
- Improved marketing to attract new customers and promote business.
Manager
Blush Lash Studio
07.2021 - 07.2023
- Assisted clients with appointment scheduling and service coordination.
- Managed inbound/outbound communication including calls and voicemail follow-ups.
- Monitored and updated inventory to ensure operational readiness.
- Supported studio workflow and client experience in a high-traffic environment.
- Managed 15+ calls and text messages from clients per day.
- Maintained professional, organized, and safe environment for employees and patrons.
Administrative Assistant to the Director of Curriculum
Minooka Community High School
09.2019 - 07.2021
- Organized and tracked teacher and employee evaluations.
- Communicated with parents, staff, and departments to streamline processes.
- Assisted with bookkeeping and budgeting responsibilities.
- Requested and tracked testing materials; supported school-wide testing preparation.
- Maintained organized systems for high-volume administrative tasks.
- Managed 50+ emails and calls from staff and community every day.
- Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
Owner / President
Marino Truck & Equipment Repair, Inc.
08.2008 - 09.2019
- Oversaw all administrative and financial functions of the business.
- Prepared customer invoices and processed company payments.
- Coordinated monthly reporting for accountant and managed payroll timecards.
- Scheduled work orders and communicated with customers and employees.
- Managed day-to-day operations, ensuring efficiency and strong client relationships.
- Managed 30 incoming calls and emails per day.
Education
Travel & Tourism Certificate -
Echols International Travel & Hotel Schools Inc.
Chicago, IL08.1991
Diploma - General Education
Joliet Central High School
Joliet, IL05.1991
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Operations management
- Customer relationship management (CRM)
- Schedule preparation
- Inventory management
- Attention to detail
- Multitasking
Timeline
Manager / Co-Owner
the | COLLECTIVE
09.2023 - Current
Manager
Blush Lash Studio
07.2021 - 07.2023
Administrative Assistant to the Director of Curriculum
Minooka Community High School
09.2019 - 07.2021
Owner / President
Marino Truck & Equipment Repair, Inc.
08.2008 - 09.2019
Travel & Tourism Certificate -
Echols International Travel & Hotel Schools Inc.
Diploma - General Education
Joliet Central High School