Dawn Leetham

* Greeted Parents with friendly smile.

*. Checked demographics for accuracy and updated when needed.

*. Checked insurance for accuracy and eligibility. Updated as required.

*. Answered phones and assisted with making/rescheduling appointments , transferring calls and assisting with problem soliving.

*. Worked on Athena Office Programs.

*. Prioritized and organized tasks to efficiently accomplish service goals.

*. Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Answered phones
• Sent messages to the Doctor for various reasons .
• Returned phone calls to families with answers from messages. Problem solving.
• Sent orders to hospitals, priorathorized tests for patients.
• Cultivated professional conduct operating under triage nursing care guidelines.
• Documented services discussed and provided details in electronic medical records.
• Evaluated patient response to treatments and reported any adverse reactions promptly to attending physician.
• Provided emotional support to patients and their families during difficult times.