Dawn Hoelzer
Utica
Summary
Accomplished Professional recognized for developing training materials and enhancing administrative support. Strong focus on improving accuracy and company policy and procedure through effective teamwork and communication.
Overview
33
33
years of professional experience
Work History
Staff Accountant
La Salle State Bank
Utica, IL
10.2011 - Current
- Managed monthly financial closings, ensuring accuracy and compliance with regulations.
- Coordinated accounts payable and receivable processes, optimizing cash flow management.
- Analyzed variances in budget versus actual expenses to identify discrepancies.
- Developed training materials for staff on financial policies and internal controls.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Coordinated with Human Resources department on payroll-related matters ensuring accurate compensation calculations for all employees.
- Collected and reported monthly expense variances and explanations.
Regional Retail Banking Manager
Union Bank
Ottawa, IL
02.1993 - 12.2009
- Led branch operations, ensuring compliance with regulatory standards and enhancing customer service experiences.
- Developed and implemented strategic sales initiatives, boosting product awareness and client engagement.
- Mentored team members, fostering professional growth and improving overall branch performance.
- Analyzed market trends to identify opportunities for growth and optimize service offerings.
- Collaborated with executive leadership on strategic planning, shaping vision for retail banking services.
- Optimized branch staffing levels through strategic recruitment initiatives, resulting in improved productivity and employee retention rates.
Education
High School Diploma -
La Salle Peru Township High School
La Salle, ILSkills
- Records maintenance
- Confidential document control and recordkeeping
- Monthly / quarterly / year end reports
- Create, disburse and train staff on company policy and procedure
- Assess staffing needs to maintain effective workflow
- Assist in interviewing, hiring and training of staff
- Administrative support
- Attention to detail
- Microsoft office
- Clear communication
- Prepare and discuss annual evaluations with staff in accordance with company directives
- Team collaboration
Timeline
Staff Accountant
La Salle State Bank
10.2011 - Current
Regional Retail Banking Manager
Union Bank
02.1993 - 12.2009
High School Diploma -
La Salle Peru Township High School