Dawn Boren
Rockford
Summary
Results-oriented professional with extensive experience in housekeeping and management. Known for exceptional leadership skills, attention to detail, and strategic planning abilities. Committed to maintaining high safety standards while enhancing team performance and guest satisfaction.
Overview
29
29
years of professional experience
Work History
EVS Housekeeper
ValleyView Hotel & Casino
Valley Center
12.2010 - 10.2024
- Operated cleaning equipment to ensure efficient and thorough sanitation.
- Adhered to safety and health standards while performing housekeeping duties.
- Collaborated with team members to manage daily cleaning schedules effectively.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Reported any safety hazards or equipment malfunctions immediately to the supervisor.
General manager
BP Amoco
Naperville
12.1995 - 09.2009
- Developed strategic plans aligning with company goals and market trends for BP Amoco.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
Education
High School Diploma -
Waukegan West Highschool
Waukegan, IL06-1982
Skills
- Cleaning procedures
- Safety compliance
- Equipment operation
- Waste management
- Sanitation standards
- Team collaboration
- Customer service
References
References available upon request.
Accomplishments
Team member of the month once in 2015 and once in 2020
Timeline
EVS Housekeeper
ValleyView Hotel & Casino
12.2010 - 10.2024
General manager
BP Amoco
12.1995 - 09.2009
High School Diploma -
Waukegan West Highschool