Greg Davis
Chicago
Summary
Dynamic and results-oriented professional with a proven track record at Longevity Healthcare, adept in problem-solving and cross-cultural communication. Excelled in enhancing member experiences through meticulous record-keeping and industry trend analysis. Skilled in HIPAA compliance and relationship building, consistently driving improvements and fostering positive outcomes.
Experienced with member advocacy, focusing on resolving member concerns and enhancing satisfaction. Utilizes strong communication and problem-solving skills to navigate complex situations effectively. Track record of building meaningful relationships and fostering teamwork to achieve successful outcomes.
Overview
7
7
years of professional experience
Work History
Member Advocate
Longevity Healthcare
01.2024 - Current
- Contributed to a positive work environment by cooperating with colleagues and maintaining open lines of communication across departments.
- Maintained up-to-date knowledge of industry trends and best practices, adapting processes as needed to deliver exceptional support services for all members.
- Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.
- Worked closely with other departments as needed to resolve cross-functional matters impacting members'' experiences positively.
Agent
Ascend Wellness
02.2021 - 07.2024
- Informed clients of policies and procedures.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Conducted market analysis to pinpoint client needs, leading to tailored service offerings.
- Developed new business and managed new and existing clients.
PRSC
BRIA HEALTH SERIVCES
03.2018 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Business Administration And Management
ROBERT MORRIS COLLEGE
CHICAGO01-2022
Skills
- Problem-solving
- Cross-cultural communication
- Customer service
- Multitasking and organization
- Friendly and outgoing
- HIPAA compliance
- Verbal and written communication
- Electronic health records
- Relationship building
- Patient education
Timeline
Member Advocate
Longevity Healthcare
01.2024 - Current
Agent
Ascend Wellness
02.2021 - 07.2024
PRSC
BRIA HEALTH SERIVCES
03.2018 - 12.2020
Bachelor of Arts - Business Administration And Management
ROBERT MORRIS COLLEGE
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