David W. Riesmeyer
Chicago,IL
Summary
Dynamic and results-driven operations leader with a strong background in audio/visual production, team management, and cross-functional collaboration within high-pressure hospitality and event environments. Proven track record of supervising technical teams, optimizing workflows, and driving day-to-day operational success at leading venues like the InterContinental Magnificent Mile. Recognized for hands-on leadership style, strategic planning capabilities, and ability to align internal operations with broader business goals.
Overview
7
7
years of professional experience
Work History
Operations Manager
Encore Global @ The Intercontinental Magnificent Mile
03.2023 - Current
- Developed and executed operational strategies aligned with company goals
- Managed resource allocation, inventory, and equipment maintenance for in-house A/V operations
- Supervised and mentored technical staff; oversaw scheduling, hiring, and performance evaluations
- Maintained client satisfaction by addressing concerns and ensuring seamless event execution
- Identified and implemented process improvements to boost efficiency and service quality
- Managed vendor relationships and ensured timely procurement of equipment and services
- Enforced quality control standards across all aspects of A/V service delivery
- Acted as a communication link between frontline teams and upper management
- Coordinated logistics for events and cross-functional collaboration with hotel departments
- Produced operational reports and analyzed KPIs to track performance
- Worked closely with hotel-based stakeholders (sales, catering, housekeeping, banquets, kitchen) to align day-to-day operations
A/V Technical Supervisor
Encore Global @ The Intercontinental Magnificent Mile
06.2022 - 03.2023
- Oversaw A/V operations including setup, execution, and teardown of audio, video, and lighting systems
- Led and trained technicians, ensuring consistent performance and professionalism
- Provided hands-on technical support and real-time troubleshooting during live events
- Conducted pre-event system checks and maintained equipment readiness
- Managed client communications, technical planning, and cross-department coordination
- Tracked inventory and documented technical operations
- Developed contingency plans and enforced safety and compliance standards
- Drove continuous improvement through workflow analysis and process optimization
Freelance Stagehand
Frost Chicago
05.2021 - 10.2022
- Assigned to various event venues as a freelance stagehand with schedules provided in advance
- Collaborated with lighting/audio technicians, stage managers, and floor directors on event setup and teardown
- Assisted with rigging LED boards, assembling stage platforms, and unloading technical equipment
- Supported crews of 15–30 members, adapting to different team dynamics and event scales
- Maintained efficiency, safety, and professionalism in fast-paced, high-pressure environments
Assistant Events Manager/Resident DJ
Morgan’s on Fulton/Studio M
09.2018 - 06.2022
- Supported A/V setup and teardown for diverse events (corporate, weddings, cultural celebrations up to 500 guests)
- Managed in-house PA systems: cable routing, monitor setup, IEM configuration, and equipment checks
- Assisted external audio crews by orienting them to the venue and providing technical support
- Performed as resident DJ: collaborated with event planners, conducted soundchecks, and ensured a seamless guest experience
- Adapted quickly to live technical issues, maintaining calm under pressure and resolving problems in real time without disrupting events
Education
Bachelor's Degree - Business Administration
Depaul University School of Continuing Professional Studies
Chicago, IL12-2025
Associates Degree - Audio Associate of Applied Science
SAE Institute
Chicago, IL01-2020
High School Diploma -
Francis W. Parker High School
Chicago, IL01.2016
Skills
- Strong Interpersonal Communication
- Self-Motivated & Task-Oriented
- Analytical Problem Solving
- Fast Learner
- Situational Leadership
- Time Management
- Detail-Oriented
- Financial Acumen
- Excel Proficiency
- Critical Thinking
- Presentation Skills
- Adaptability & Resilience
- Microsoft Office 365, Delphi, Salesforce, Adobe Creative Suite
Timeline
Operations Manager
Encore Global @ The Intercontinental Magnificent Mile
03.2023 - Current
A/V Technical Supervisor
Encore Global @ The Intercontinental Magnificent Mile
06.2022 - 03.2023
Freelance Stagehand
Frost Chicago
05.2021 - 10.2022
Assistant Events Manager/Resident DJ
Morgan’s on Fulton/Studio M
09.2018 - 06.2022
Bachelor's Degree - Business Administration
Depaul University School of Continuing Professional Studies
Associates Degree - Audio Associate of Applied Science
SAE Institute
High School Diploma -
Francis W. Parker High School
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