David V. Carey
Transportation/Line-haul Manager
14426 Springfield Ave Midlothian
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
11
11
years of professional experience
Work History
Line-Haul/Logistics Manager
FedERAL EXPRESS CORPORATION
08.2019 - Current
- Manages company's contractual relationship with TSP's and Independent Service Providers, through continuous communications and monthly meetings
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Drove financial performance through effective budget management and strategic investment in growth resources.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Customer Pickup Coordinator
FedERAL EXPRESS CORPORATION
07.2015 - 08.2019
- Utilized QDM principles and use root cause analysis and provide 'value-added' information to station management
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Managed company's contractual relationships with ICs and ISPs through continuous communication
- Entered data, generated reports, and produced tracking documents.
- Elevated customer satisfaction through prompt responses and professional resolution of issues.
Operations Manager - Quality Assurance
FedERAL EXPRESS CORPORATION
05.2014 - 07.2015
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led warehouse improvement initiatives to advance operational efficiencies, code 85 and increased Van Service Audit compliance
Education
Bachelor of Science - Business Management
University of Phoenix, Chicago Campus
Chicago, IL 05.2001 -
Skills
Team leadership
Operations management
Performance management
Strategic planning
Staff development
Decision-making
Customer service
Workforce management
Project management
Relationship building
Contract management
Timeline
Line-Haul/Logistics Manager
FedERAL EXPRESS CORPORATION
08.2019 - Current
Customer Pickup Coordinator
FedERAL EXPRESS CORPORATION
07.2015 - 08.2019
Operations Manager - Quality Assurance
FedERAL EXPRESS CORPORATION
05.2014 - 07.2015
Bachelor of Science - Business Management
University of Phoenix, Chicago Campus
05.2001 -
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