DAVID TROOST

In charge of overseeing part inventories for mechanics shops for the Southern Illinois and Indiana regions of the company.

• Tracked parts use and charged items to customer accounts for billing.
• Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
• Adhered to company guidelines for performance and compliance.
• Assisted customers in finding appropriate parts promptly.
• Identified specific replacement parts to meet the needs of the mechanic shops, making accurate suggestions with confidence.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Locate new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Ordered parts from various distributors to fulfill demands.
• Researched vehicles and parts via physical catalogs and electronic means.

• Tracked parts use and charged items to customer accounts for billing.
• Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
• Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
• Increased store revenue by cross-selling products and upselling services to customers.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Ordered parts from various distributors to fulfill demands.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Responsible for overseeing internal parts warehouse to help service shops across all regions in acquiring parts with scarce availability.
• Received forklift certification to better service internal parts drivers in loading/unloading vehicles.

• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Trained new employees on regulations, best practices, and performance strategies to streamline efficiency.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Researched vehicles and parts via physical catalogs and electronic means.
• Organized parts storage and stocked inventory according to established guidelines.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Maintained clean and neat parts counter and sales floor.
• Adhered to company guidelines for performance and compliance.