David Reyes
Crete
Summary
Results-driven Auto Detail Manager with expertise in team management and quality control. Demonstrated success in enhancing customer satisfaction and improving detailing efficiency through effective training and inventory management.
Overview
2
2
years of professional experience
Work History
Auto Detail Manager
Garber Chevrolet Midland
Highland, IN
06.2025 - Current
- Oversaw daily auto detailing operations, ensuring high-quality service and customer satisfaction.
- Trained team members on effective detailing techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficient workflow.
- Implemented quality control measures to maintain consistent detailing standards.
- Collaborated with sales team to prepare vehicles for display, improving overall presentation quality.
- Conducted regular quality checks on completed jobs, ensuring customer expectations were met or exceeded consistently.
- Increased efficiency by establishing standard operating procedures for all aspects of the auto detailing process.
- Built strong relationships with suppliers to negotiate bulk discounts on cleaning products without compromising on quality.
- Managed a team of detailers, ensuring consistent quality and timely completion of tasks.
- Maintained high levels of communication with clients, resulting in repeat business and positive word-of-mouth referrals.
- Developed a strong team culture through regular staff meetings, performance reviews, and team-building activities that ultimately led to increased employee morale and productivity.
McDonald's Manager
McDonald's Restaurant
Richton Park, IL
08.2024 - 06.2025
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Automotive Engineering
Universal Technical Institute
Lisle, IL01-2027
High School Diploma -
Crete-Monee High School
Crete, IL05-2025
Skills
- Upselling services
- Chemical handling
- Efficiency improvement
- Task delegation
- Expertise in detailing
- Detailing techniques
- Industry trends
- Team management
- Team building
- Shop management
Languages
Spanish
Professional Working
Timeline
Auto Detail Manager
Garber Chevrolet Midland
06.2025 - Current
McDonald's Manager
McDonald's Restaurant
08.2024 - 06.2025
Automotive Engineering
Universal Technical Institute
High School Diploma -
Crete-Monee High School