David Perez
Addison
Summary
Throughout my 2 years of working with Goodwill and having a short role at Target my main takeaways of working retail have been a strong focus on customer service, attention to detail, and adaptability. Over the course of working at Goodwill I achieved awards in customer service as well as being a part of their career path going on to be a Support Associate. Unfortunately because of the closure of the Addison location it has abruptly paused my path to be a support associate. My top skills would definitely have to be my ability to adapt quickly to new environments, completing tasks efficiently and effectively, asking the right questions and applying the feedback received as well as being proactive and a self-starter.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Associate and Cashier
Goodwill Industries
04.2023 - Current
- Utilized forklifts, pallet jacks to move product around the backroom keeping track of where product was being moved to.
- Assisted with taking store inventory, loading and unloading shipments using the forklift, moving 45's of donations when they were full, making sure pricing stations had bins to work through and price.
- Was an extremely important role in meeting daily hardline production goals.
- Collaborated with team members to meet production and sales goals and provided feedback to members who were struggling with meeting their goals, working with them to accomplish goals.
- Provided exceptional customer service through accepting and assisting customers with donations as well as on the salesfloor and as a cashier.
- Guided new employees by answering questions and training them on new positions.
- Helped with opening and closing procedures of the store, as well as the closure of the Addison Goodwill Location.
- Assisted with store merchandising, creating different displays for holidays and just general displays.
- Processed lost donation forms and contacted customers, following up with their donations.
- Maintained a clean and organized salesfloor, restrooms and backroom ensuring the safety of customers and team members.
Seasonal Fulfillment Expert
Target
11.2023 - 01.2024
- Processed and fulfilled customer orders with a high level of accuracy and efficiency
- Utilized Target management system to track inventory levels, locate products, and update order statuses
- Collaborated with different roles to resolve any order discrepancies or issues in a timely manner
- Ensured compliance with company policies and procedures regarding shipping/receiving operations
Education
High School Student -
Addison Trail High School
Addison, IL12.2024
Skills
- Cleaning Experience
- Cash Handling
- Self-directed learning
- Verbal and written communication
- Product merchandising
- Reliability
- Proactivity
- Store maintenance
Certification
- Forklift Certification
- February 2025 to February 2028
- Received 100% on the written and driving portion of the forklift operator exam.
Timeline
Seasonal Fulfillment Expert
Target
11.2023 - 01.2024
Retail Associate and Cashier
Goodwill Industries
04.2023 - Current
High School Student -
Addison Trail High School
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