David Olszowka
Buffalo Grove
Summary
Goal-oriented individual with a focus on effective negotiation and customer satisfaction. Expertise in analyzing client feedback and implementing solutions to enhance service offerings and resolve issues promptly.
Professional field representative with strong focus on results and team collaboration. Skilled in customer engagement, problem-solving, and adapting to changing needs. Known for reliability, effective communication, and strategic planning. Strong ability to drive success and deliver impactful solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Representative
Great Lakes Roofing and Siding
Elk Grove Village, IL
03.2016 - Current
- Conducted thorough site assessments to identify roofing and siding needs.
- Coordinated with clients to develop customized project plans and timelines.
- Trained new field staff on safety protocols and installation techniques.
- Led project teams to ensure timely completion of installations while maintaining quality standards.
- Facilitated communication between clients, contractors, and suppliers to resolve issues promptly.
- Analyzed customer feedback to refine service offerings and improve client satisfaction levels.
- Completed paperwork in full, on time, and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Connected with customers to assess satisfaction and resolve service issues.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
No Degree - Construction Safety And Health
OSHA Construction Safety And Health Certified
Online02-2021
High School Diploma -
Maine Township High School East
Park Ridge, IL06-1982
Skills
- Goal-oriented mindset
- Customer relations
- Effective negotiation
- Route coordination
- Order documentation
- Sales
- Outside sales
- Lead generation
Certification
Licensed Public Adjuster in Illinois.
Certified in construction Safety and Health
Timeline
Field Representative
Great Lakes Roofing and Siding
03.2016 - Current
No Degree - Construction Safety And Health
OSHA Construction Safety And Health Certified
High School Diploma -
Maine Township High School East