David Miller
Chicago
Summary
Security Officer experienced in incident report management and effective communication. Achieved success in sales through exceptional prospect identification and lead conversion. Focused on understanding client needs to exceed sales and revenue goals.
Overview
8
8
years of professional experience
Work History
Salesman
Walser Automotive
10.2024 - 05.2026
- First and Final contact for my customers.
- Delivered exceptional car buying experiences, enhancing customer satisfaction and loyalty.
- Promoted and up-sold products and services, increasing overall sales and meeting customer needs.
- Maintained an average CSI of 90% (Customer Service Index) with over 130 satisfied customers in 6 months.
- Engaged customers with tailored product knowledge and personalized service, fostering positive relationships.
- Conducted vehicle demonstrations to showcase features and benefits effectively.
- Collaborated with team to achieve objectives in a fast-paced environment.
- Managed daily operations and decision-making in a self-directed work environment.
Security Supervisor
Hyatt Regency
Minneapolis
05.2023 - 10.2024
- Developed and implemented security policies and procedures that improved security posture and reduced vulnerabilities
- Investigated and responded to security incidents, ensuring minimal disruption to operations and minimal data loss
- Conducted regular security audits that identified and addressed potential security risks in a timely manner
- Delegated security operations at Hyatt Regency Minneapolis, enhancing overall safety protocols.
- Developed tools that fostered growth and increased job satisfaction within my department.
- Represented the organization with a welcoming presence when engaging with guests and colleagues.
- Created weekly schedules and updated timecards for payroll, ensuring accurate staffing and timely payment.
Security Officer
Willis Tower
Chicago
01.2022 - 01.2023
Security Officer
Hyatt Regency
Minneapolis
09.2019 - 12.2022
Granite Installer
Great Northern Granite
09.2018 - 09.2019
Education
Bacehlors - Business Marketing
Rasmussen University
Minneapolis06-2025
Kenwood Academy
Chicago06-2015
Skills
- Sales Techniques
- Sales strategies
- Cold outreach
- Objection resolution
- Relationship management
- Sales forecasting
- Problem-Solving
- Attention to Detail
- Computer Literacy
- Leadership
- Exceptional Customer Service
References
- Horace Burnet, Great Northern Granite, (612) 636-4122
- Shawn Jones, Tillys Pit and Pub, +1 (773) 909-5274
- Juan Rosas, Willis Tower, 23128755181
- Dusty Perryman, Hyatt Regency, Dusty.perryman@hyatt.com, 6125964589
Hobbies and Interests
- I am a pre-certified electrician and I like using my hands to make things 'work'.
- I also enjoy roller skating when I have the time.
Timeline
Salesman
Walser Automotive
10.2024 - 05.2026
Security Supervisor
Hyatt Regency
05.2023 - 10.2024
Security Officer
Willis Tower
01.2022 - 01.2023
Security Officer
Hyatt Regency
09.2019 - 12.2022
Granite Installer
Great Northern Granite
09.2018 - 09.2019
Bacehlors - Business Marketing
Rasmussen University
Kenwood Academy