David Konica
Chicago,IL
Summary
Motivated with strong communication and customer service skills. Certified in Inbound Sales and proficient in HubSpot CRM tools, with demonstrated expertise in identifying customer needs and providing tailored solutions. Licensed in Life and Health Insurance, with a goal to obtain Property and Casualty Insurance licensing. Recognized for strong problem-solving abilities, adaptability, and effectiveness in dynamic, fast-paced settings. Committed to supporting Allstate’s mission by ensuring excellent customer experiences and contributing to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Passenger Service Assistant
Prospect Airport Services
06.2021 - 12.2024
- Built and maintained strong client relationships through tailored support, improving satisfaction and loyalty
- Demonstrated resilience and adaptability by resolving customer issues in high-pressure environments, ensuring smooth daily operations
- Collaborated with team members to ensure safety and compliance, contributing to operational efficiency
- Delivered exceptional service in a fast-paced environment, consistently meeting client needs
- Answered questions regarding flight schedules, travel routes and arrival times.
Video Producer
After School Matters Inc.
02.2021 - 05.2021
- Collaborated with team members to meet project deadlines, ensuring quality production outcomes
- Managed all aspects of video production, including technical setup and post-production
Education
High School Diploma -
Taft High School
Chicago, IL06.2024
XCEL Solutions
01.2024
Skills
- Lead Generation & Prospecting
- Client Relationship Management
- Salesforce (CRM Software)
- Email & LinkedIn Outreach
- Communication (Verbal & Written)
- Problem Solving & Time Management
- Problem-solving
- Multitasking
- Adaptability & Reliability
- Reliability
- Self motivation
- Bilingual
Certification
- HubSpot Sales Hub Software, HubSpot Academy
- Inbound Sales, HubSpot Academy
- Life and Health Producer License, ILLINOIS
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Passenger Service Assistant
Prospect Airport Services
06.2021 - 12.2024
Video Producer
After School Matters Inc.
02.2021 - 05.2021
- HubSpot Sales Hub Software, HubSpot Academy
- Inbound Sales, HubSpot Academy
- Life and Health Producer License, ILLINOIS
High School Diploma -
Taft High School
XCEL Solutions
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