David Holland
Scott AFB
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IA Specialist
ARTRANS Cyber
Scott AFB
07.2025 - Current
- Configured, monitored, and maintained SIEM platforms to collect, correlate, and analyze security logs across enterprise systems.
- Developed and fine-tuned SIEM correlation rules, dashboards, and alerts to improve threat detection and reduce false positives.
- Documented incidents, findings, and corrective actions in accordance with security and audit standards.
- Conducted Wireless Intrusion Detection System (WIDS) inspections to identify rogue access points, unauthorized devices, and wireless security vulnerabilities.
Desktop support Lead
SDDC Help Desk
Scott AFB
09.2024 - 07.2025
- Supervised and mentored a team of 12 help desk technicians, ensuring consistent service delivery and adherence to performance work statements.
- Oversaw the intake, assignment, and resolution of IT support tickets, ensuring timely escalation to Tier II/III teams when necessary.
- Collected, analyzed, and reported help desk performance metrics to the Help Desk Manager to support operational decisions.
- Managed queue in ServiceNow, tracking progress, updating records, and ensuring customers received clear and timely status updates.
Network Communication Systems specialist
United States Army
JBLM Tacoma
- Supervise network management functions while overseeing integrated network control centers and multichannel communications systems.
- Equipment operated and maintained are M3-se-sw24g Cisco switch,m3-se-vsvrs-p with Esxi hypervisor,juniper MX4200 switches and the juniper MX240 Router.
- Transport Equipment operated and maintained are Vsat large(lot10),HCLOS(V3) and Hawkeye 3.
- Served as a small unit leader, mentoring and supervising a team of 4-8 personnel.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Belleville, IL01.2026
Skills
- Teamwork
- Incident response
- Customer service
- Coaching and mentoring
- Threat detection
- Leadership
- Persistence
- Critical Thinking
Certification
CompTIA Security+, SY0-701
Timeline
IA Specialist
ARTRANS Cyber
07.2025 - Current
Desktop support Lead
SDDC Help Desk
09.2024 - 07.2025
Network Communication Systems specialist
United States Army
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University