David Halsey
Palos Hills
Summary
Dynamic business owner with a proven track record at Castle & Cottage, excelling in customer relations and small business operations. Successfully enhanced client satisfaction through innovative marketing strategies and exceptional service, while mentoring staff to foster professional growth. Strong design sensibility complemented by effective verbal communication skills drives organizational success.
Overview
21
21
years of professional experience
Work History
Owner
Castle & Cottage
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Owner
Route 171 Market
02.2018 - 04.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Chief Creative Officer
SBR Events Group/Meetinghouse
10.2004 - 02.2018
- Engaged with stakeholders and target users to observe and analyze systems, barriers and challenges.
- Promoted a culture of continuous improvement, driving organizational growth and overall creative excellence.
- Mentored junior staff members, fostering professional growth and cultivating future leaders within the organization.
- Strategized and led creative brainstorms involving executives, business leaders and marketing leads.
- Drove design process using creative viewpoint and clear direction.
Education
Bachelor of Science - Agriculture Communications/Advertising
University of Illinois At Urbana-Champaign
Champaign, ILCertification - Interior Design
Professional Career Development Institute
Norcross, GASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Strong sense of design and style
2022 International Live Events Association Lifetime Achievement Award
An award bestowed by industry peers honoring my nearly 20 years of work in the special events industry. Leadership, forward thinking design, and giving back to the community have always been my focus. To be recognized for my body of work was a truly humbling experience.
Timeline
Owner
Castle & Cottage
02.2022 - Current
Owner
Route 171 Market
02.2018 - 04.2020
Chief Creative Officer
SBR Events Group/Meetinghouse
10.2004 - 02.2018
Bachelor of Science - Agriculture Communications/Advertising
University of Illinois At Urbana-Champaign
Certification - Interior Design
Professional Career Development Institute
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