David Froelich
Channahon,IL
Summary
Dynamic leader with extensive experience at Walgreens, adept in personnel development and operational budgeting. Excelled in maximizing sales and customer satisfaction through effective team coaching and inventory management. Proven track record in fostering team collaboration and enhancing store operations, with a keen focus on minimizing shrinkage and optimizing staff performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
04.2022 - 02.2025
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Assistant Store Manager
Walgreens
01.2016 - 04.2022
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Shift Lead
Walgreens
02.2010 - 01.2016
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed store opening and closing procedures and balanced tills.
Photo Technician
Walgreens
09.2002 - 02.2010
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Converted motionless photographs and motion picture film to CDs and DVDs.
- Handled negative and photo processing, typically exceeding 1000 prints per week.
Education
Master Of Science - Management
University of St. Francis
Joliet, IL12.2018
Bachelor Of Arts - Graphic Design
University of St. Francis
Joliet, IL12.2007
Skills
- Hourly shift management
- Personnel development
- Promotional planning
- Store operations oversight
- Operational budgeting
- Leading staff meetings
Certification
PTCB
Timeline
Store Manager
Walgreens
04.2022 - 02.2025
Assistant Store Manager
Walgreens
01.2016 - 04.2022
Shift Lead
Walgreens
02.2010 - 01.2016
Photo Technician
Walgreens
09.2002 - 02.2010
PTCB
Master Of Science - Management
University of St. Francis
Bachelor Of Arts - Graphic Design
University of St. Francis
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