David DeTar
Springfiekd
Summary
Dynamic Technical Analyst with a proven track record at HCL Tech And State Farm, excelling in diagnostics and troubleshooting to enhance system performance. Skilled in quality assurance and fostering strong vendor relationships, I implement software updates to ensure optimal functionality and security, driving project success through effective communication and strategic problem-solving.
Overview
37
37
years of professional experience
Work History
Technical Analyst
HCL Tech
03.2023 - Current
- Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.
- Implemented software updates across multiple platforms, maintaining optimal functionality and security standards.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
Technical Analyst
State Farm
03.1988 - 02.2023
- Coordinated with external vendors during system implementations or upgrades, ensuring timely completion within project constraints.
- Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.
- Implemented software updates across multiple platforms, maintaining optimal functionality and security standards.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Cultivated professional working relationships with internal personnel, vendors and suppliers.
Education
Bachelor of Science - Applied Computer Science
Illinois State University
Normal, IL08-1986
Skills
- Technical analysis
- Quality assurance
- Interpersonal and written communication
- Data analysis
- On-site technical support
- Diagnostics and troubleshooting
- Technical support
- Remote technical support
Timeline
Technical Analyst
HCL Tech
03.2023 - Current
Technical Analyst
State Farm
03.1988 - 02.2023
Bachelor of Science - Applied Computer Science
Illinois State University
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