David Coleman
North Chicago
Summary
Resourceful shift supervisor known for maintaining high productivity levels and completing tasks efficiently while keeping up good attitude. I excel in communication, adaptability, customer connection, teamwork, and learning new things. I'm Committed to fostering a supportive and efficient work environment as a positive environment makes a better work flow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Handler
Bark n Park
Lake Bluff
05.2025 - Current
- Managed daily interactions with dogs during group sessions.
- Ensured safety protocols were followed in the dog handling area.
- Assisted in training dogs using reinforcement techniques.
- Maintained cleanliness of dog facilities and equipment regularly.
- Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
Smoothie Maker/Cashier
LF Juice Shop
Lake Forest
12.2024 - 03.2025
- Prepared and served a variety of fresh smoothies, juices, and other beverages to customers in a fast-paced environment
- Provided exceptional customer service by greeting customers, taking orders, and ensuring accuracy in order preparation
- Maintained cleanliness and organization of the smoothie bar area, including equipment sanitization and restocking ingredients
- Managed cash transactions accurately using POS system, handling payments and providing change to customers
- Collaborated with management on menu development by suggesting new flavors or ingredient combinations
Barista/Shift Supervisor
Starbucks
Lake Forest
12.2022 - 03.2025
- Led a team of baristas in delivering quality beverages and food items to customers in a fast-paced environment
- Managed daily operations of a high-volume Starbucks store, ensuring exceptional customer service and satisfaction
- Monitored product quality standards, conducting regular inspections to ensure consistency across all menu items
- Resolved customer complaints promptly and effectively, striving to exceed expectations in every interaction
- Mentored team members on coffee brewing techniques to maintain consistent taste profiles
- Demonstrated strong leadership skills by fostering teamwork among baristas and shift leads
Starbucks Reserve Barista
Starbucks
North Chicago
06.2022 - 12.2022
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
- Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
- Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
- Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
- Managed cash transactions accurately and efficiently while upholding cash handling procedures
- Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times
- Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
- Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management
LRC Student Worker/IT Open Computer Lab Assistant
College of Lake County
Grayslake
09.2021 - 12.2021
- Assisted students with computers, printing, homework, job applications, etc.
- Enforced all policies of the computer lab
- Installed computers and/or computer components in classrooms
- Made sure all equipment and areas of the computer lab were clean
Intern
North Chicago City Hall
North Chicago
06.2019 - 08.2019
- Helped plan/set up North Chicago events
- Went to senior citizens' homes and did yard work for them
- File, print, and shred paperwork for all the departments
Education
High School Diploma -
North Chicago Community High School
Chicago, ILSkills
- Leadership
- Communication skills
- Customer service
- Organizational skills
- Shift Management
- Cash Handling
- Coffee Experience
- Food Service
- Computer literacy
- Inventory management
- Customer relationship management
- Conflict resolution
- Problem solving
- Training and mentoring
- Team collaboration
Certification
- Food Handler Certification
- Driver's License, 08/01/24, 06/30/28
Timeline
Dog Handler
Bark n Park
05.2025 - Current
Smoothie Maker/Cashier
LF Juice Shop
12.2024 - 03.2025
Barista/Shift Supervisor
Starbucks
12.2022 - 03.2025
Starbucks Reserve Barista
Starbucks
06.2022 - 12.2022
LRC Student Worker/IT Open Computer Lab Assistant
College of Lake County
09.2021 - 12.2021
Intern
North Chicago City Hall
06.2019 - 08.2019
High School Diploma -
North Chicago Community High School