Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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David Castro

Lyons

Summary

Dedicated host with strong communication skills and a customer-focused approach, ensuring a welcoming customer experience and efficient service. Proven ability to resolve issues promptly and enhance guest satisfaction. Also attending the University of Illinois, Chicago, majoring in Computer Engineering.

Overview

2
2
years of professional experience

Work History

Host

Best Buy
Riverside
10.2023 - Current
  • Greeted guests warmly and ensured a pleasant dining experience.
  • Collaborated with staff to ensure timely service.
  • Handled customer inquiries and resolved minor issues promptly.
  • Implemented surveillance measures to enhance overall security in the store.
  • Reviewed security footage to identify potential theft or policy violations.

Warehouse Worker

Best Buy
Riverside
10.2023 - Current
  • Loaded and unloaded shipments, ensuring proper placement and organization of inventory.
  • Maintained cleanliness and organization of work areas to promote safety and efficiency.
  • Used barcode scanners for tracking inventory movement throughout the warehouse system.
  • Used pallet jacks to move items to and from warehouse locations.

Education

Some College (No Degree) - Computer Engineering

University of Illinois at Chicago
Chicago, IL

Skills

  • Customer service
  • Team collaboration
  • Exceptional communication
  • Problem resolution
  • Technical support

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Best Buy MVP 2024

Affiliations

  • GPA - 3.51
  • Rugby Team Captain

Timeline

Host

Best Buy
10.2023 - Current

Warehouse Worker

Best Buy
10.2023 - Current

Some College (No Degree) - Computer Engineering

University of Illinois at Chicago

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David Castro