Strong leader, team builder and problem-solver dedicated to streamlining healthcare implementation operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Senior Director, Professional Services, CarePort
WellSky, Inc.
01.2018 - Current
Manage a team of 30+ Project Managers, Consultants and Trainers within the Acute and Population Health healthcare markets.
Direct design and execute implementation initiatives across legacy and emerging healthcare product platforms to drive performance, profit optimization and growth opportunities.
Successfully deliver $10m+ in Services revenue annually,
Developed strong client and partner relationships to fostering collaboration and successful implementation delivery
Skilled at developing, coaching and aligning managers and individual team mates on cohesion and operational goals.
Area Vice President
Allscripts, Client Delivery Organization
01.2008 - 12.2017
Managed a implementation delivery and support organization comprised of 100+ staff members.
Effectively balanced budgets and investments in people to successfully achieve performance indicators.
Member of the Senior Leadership team which successfully prepared the CarePort suite of SAAS Products to be sold for $1B.
Promoted during tenure from Manager. Senior Manager, Director to AVP, with each promotion increasing span of control and decision making capacity.
Senior Project Manager
ECIN, Inc.
04.2003 - 12.2007
Served as a Project Manager and Consultant implementing Discharge Planning and Utilization Management automation tool for large Health Systems.
Led an implementation team consisting of Project Mangers and Implementation Consultants responsible for implementations.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project team members to enhance their skills and career growth.
Operations Manager, Case Management
Seton Family Of Hospitals
12.1997 - 04.2003
Operations manager for a multi disciplinary Case Management team at Level 3 Hospital Trauma Center
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.