Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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David A. Miller

Buffalo Grove

Summary

With a wealth of experience in managerial and professional roles, I have consistently showcased my expertise in streamlining processes and leading high-performing teams. My strong analytical skills enable me to identify areas for improvement and implement result-driven strategies. Renowned for my unwavering commitment to achieving goals, I am recognized for my collaborative leadership style and adaptability in meeting evolving needs.

Overview

21
21
years of professional experience

Work History

Strategic Account Specialist

CNC Software Inc
12.2015 - 12.2019
  • Built relationships with industry partners to promote long term business growth.
  • Collaborated with cross-functional teams to identify opportunities for upselling within existing client base.
  • Developed tailored solutions for strategic accounts, resulting in increased customer satisfaction and loyalty.
  • Participated in industry conferences and networking events, promoting company products and building a robust professional network.

Applications Engineer

Shopware, Inc.
01.2007 - Current
  • Provided training to end-users, facilitating seamless adoption of new technologies and applications.
  • Managed technical support for Illinois and Wisconsin areas
  • Evaluated third-party tools for integration into existing systems, ensuring compatibility and minimal disruption to workflows.
  • Served as a subject matter expert in various applications engineering topics, providing valuable insights during team discussions and decision-making processes.

Applications Engineer

Arthur Machinery, Inc.
01.2005 - Current
  • Wrote Programs for time studies and turn-keys
  • Managed for customer based projects for high production applications
  • Install and train machinery for customers
  • Installed Haas Machines for customers ranging from 20k to 250k in value
  • Trained customer on controls, setup, and basic operation of Haas Machine
  • Managed inventory of seven service van and parts room totaling 6.5 million dollars in value

Guest services, cart attendant, cashier

Target
01.2004 - 12.2004

Manager of Sales Engineering, Strategic Accounts

CNC Software LLC
01.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished top quality showcase parts across multiple industry partners and industry shows.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Enhanced customer satisfaction by leveraging relationships with industry partners for cross platform expertise and solutions.

Education

High School -

Glenbrook North High School
Northbrook, IL
01.2005

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Documentation and reporting
  • Relationship & Partnership building
  • Project management
  • Cross-functional teamwork
  • Coaching and mentoring

Hobbies and Interests

  • MasterCAM
  • Machinery
  • Battlebots
  • Wrestling
  • Wakeboarding
  • Snowboarding
  • Designed, built, and repaired Battlebots for robotic combat
  • Organized and hosted an annual Battlebot competition for eight consecutive years

Timeline

Manager of Sales Engineering, Strategic Accounts

CNC Software LLC
01.2020 - Current

Strategic Account Specialist

CNC Software Inc
12.2015 - 12.2019

Applications Engineer

Shopware, Inc.
01.2007 - Current

Applications Engineer

Arthur Machinery, Inc.
01.2005 - Current

Guest services, cart attendant, cashier

Target
01.2004 - 12.2004

High School -

Glenbrook North High School

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David A. Miller