Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies
Timeline
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David Aghiarian

Petach Tikva

Summary

Proactive, results-driven professional with strong leadership and problem-solving skills. Quick to adapt, foster teamwork, and deliver high-quality results. Committed to growth, mentoring peers, and exceeding expectations.

Overview

11
11
years of professional experience

Work History

Customer Relations Specialist

Payoneer
11.2023 - Current
  • Proactively guided clients in leveraging products, programs, and promotions helping drive business growth and high customer retention.
  • Liaised with sales, compliance, operations, and management teams to develop solutions and accomplish shared objectives.
  • Contributed to team development and expansion, recommending processes, creating knowledge and training materials.
  • Used strong communication skills to conduct training and mentored team members.

Customer Care Representative

Payoneer
11.2023 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving. Clear communication, thorough analysis, and meticulous attention to detail.
  • Helped large volume of customers every day with thorough analysis, positive attitude, clear communication, and meticulous attention to detail.

Desk Director | Director of Donor Relations

United With Israel
01.2019 - 01.2024
  • Delivered information to public by authoring articles, conducting social media campaigns, and maintaining websites.
  • Developed programs designed to enhance and strengthen institution's relationship with donors and significant donor prospects.
  • Contacted corporate representatives, government officials or community leaders to increase awareness of organizational causes and raise funds.

Document Translator

Szajnbrum Group
01.2016 - 01.2020
  • Translated documents between English, Hebrew, and Portuguese.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.

Analyst and Content Creator

"Classified consulting agency"
01.2017 - 01.2018
  • Initiated and concluded investigations.
  • Prepared detailed reports summarizing research findings and recommendations for further action.
  • Built materials and persuasive campaigns.

Military Prosecutor

Israel Defense Forces
01.2014 - 01.2016
  • Served in the Military Attorney's Office handling criminal and administrative law cases.
  • Developed strategies for court proceedings and negotiations.
  • Collaborated with senior army officers and top attorneys.
  • Nominated for a Presidential Medal on Israel's Independence Day 2016.
  • Recognized as an outstanding officer by the Chief Military Advocate General

Education

Bachelor´s Law Degree - Law

Ono Academic College
01.2014

Skills

  • Verbal and written communication
  • Problem-solving
  • Customer relationship building
  • Customer advocacy
  • Customer retention
  • Training programs
  • Staff mentoring & leadership

Languages

Portuguese
English
Hebrew
Spanish

Hobbies

Enjoys an active lifestyle through swimming, cycling, and traveling. Passionate about cooking and hosting, creating memorable moments over great food and fine wine.

Timeline

Customer Relations Specialist

Payoneer
11.2023 - Current

Customer Care Representative

Payoneer
11.2023 - Current

Desk Director | Director of Donor Relations

United With Israel
01.2019 - 01.2024

Analyst and Content Creator

"Classified consulting agency"
01.2017 - 01.2018

Document Translator

Szajnbrum Group
01.2016 - 01.2020

Military Prosecutor

Israel Defense Forces
01.2014 - 01.2016

Bachelor´s Law Degree - Law

Ono Academic College

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David Aghiarian