I worked in customer service , sales and stocking in the electrical department. I also worked in the hardware department when needed. In the electrical department I also served as the assistant manager as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Used in-store system to locate inventory and place special orders for customers.