Dava Adeniyi
State Farm
Bloomington
21
years of professional experience
- Seasoned Family Case Manager with background in child welfare and family services. Displays strong skills in case management, crisis intervention, and advocacy for families. Known for forging meaningful relationships with clients and working collaboratively with multi-disciplinary teams to achieve client goals. Previous work has led to improved family stability and well-being, demonstrating ability to effect positive change.
- Experienced with analyzing and processing diverse claims accurately and efficiently. Utilizes strong investigative skills and attention to detail to ensure fair settlements. Track record of maintaining compliance with industry regulations and providing excellent customer service.
Work History
FAMILY CASE MANAGER
2 Years 5 Months- Assessing family and individual needs as well as making appropriate referrals for medical or dental assistance, housing, food, clothing, or any other needed assistance; access family planning services
- Working considerably independently while following agency procedures and guidelines; under minimal supervision
- Maintain client records using state system, Microsoft Office programs, etc., prepare reports all while meeting performance measures in accordance with State agency.
- Ability to establish/maintain working relationships with clients, staff, community agencies and the general public
- Ability to communicate effectively, both orally and in writing
- Ability to work with clients from varied socio-economic backgrounds.
Injury Claims Specialist
10 Months- Reviewed and analyzed bodily injury claims to determine coverage and liability.
- Collaborated with medical professionals to gather necessary documentation for claims processing.
- Negotiated settlements with claimants, ensuring fair compensation based on policy terms.
- Developed and implemented streamlined processes to enhance claims review efficiency.
- Developed strong relationships with claimants, ensuring empathetic communication while maintaining professionalism.
- Participated in team meetings and contributed valuable insights that led to improvements in overall claim handling strategies.
- Delivered exceptional customer service through consistent communication regarding updates on the status of their claims.
- Reduced company exposure to potential lawsuits by identifying potential fraud and adhering to legal guidelines during claim handling.
- Achieved successful claim resolutions by thoroughly investigating and evaluating bodily injury claims.
- Conducted timely negotiations with claimants'' representatives to reach fair settlements within policy limits.
FAMILY COORDINATOR
2 Years 1 Month- Time Management: Managing multiple schedules, deadlines, and appointments.
- Budgeting: Creating and managing household budgets.
- Problem-Solving: Addressing various household challenges and needs.
- Communication: Communicating with children, family members, and external parties like teachers or doctors.
- Organization: Managing household tasks, schedules, and resources.
- Multitasking: Handling multiple responsibilities simultaneously.
- Negotiation and Conflict Resolution: Navigating family dynamics and resolving issues.
- Leadership: Guiding and directing children’s activities and development.
- Financial Management: Managing household finances and resources.
- Event Planning: Organizing family events, outings, and activities.
- Resourcefulness: Finding creative solutions to various household needs.
FAMILY CASE MANAGER
1 Year 10 Months- (See job description above)
FAMILY COORDINATOR
3 Years 8 Months- (See job description above)
FAMILY SUPPORT WORKER
5 Years 9 Months- Educated first-time parents on roles as primary teachers in child development.
- Linked clients with community resources to enhance service access.
- Conducted in-home visits to provide ongoing support and outreach services.
- Instructed at-risk parents on child development, nutrition, and positive discipline techniques.
- Guided families in stress management, budgeting, and hygiene education.
- Documented client interactions and outcomes using multiple database systems to track progress.
- Facilitated workshops to strengthen families and reduce risks of child abuse or neglect.
CHILDCARE PROVIDER
3 Years 10 Months- Created stable, nurturing, and structured environments for children in family care services.
- Delivered long-term, on-call, and overnight childcare services as required by agency.
- Managed multiple priorities while ensuring children’s well-being and safety.
- Followed employer directives to maintain organized household operations.
PROFESSIONAL FOSTER CARE INTERN
3 Months- Being involved in the care and treatment of children with special behavioral and emotional needs
- Assisting the children in learning daily living skills and preparing them for independent living
- Learned about case management, counseling and advocacy services that are provided for the children, birth parents, and foster parents within the child welfare system.
- Provided mentoring and tutoring services to the children
Education
Bachelor of Science - Family And Consumer Science- Family Relationships
Associate of Arts - General Studies
Skills
Case management
Community outreach
Effective communication
Claims
Cultural competency/sensitivity
Time management
Professional boundaries
Mental health support
Service coordination
Individualized service planning
Teamwork and collaboration
Problem-solving abilities
Attention to detail
Timeline
Injury Claims Specialist
State Farm
09.2025 - 07.2026Read More
FAMILY CASE MANAGER
McLean County Health Department
02.2023 - 07.2025Read More
FAMILY COORDINATOR
Stay-At-Home-Parent
01.2021 - 02.2023Read More
FAMILY CASE MANAGER
McLean County Health Department
03.2019 - 01.2021Read More
FAMILY COORDINATOR
Stay-at-home Parent
07.2015 - 03.2019Read More
FAMILY SUPPORT WORKER
Brightpoint: Formerly Children's Home + Aid
10.2009 - 07.2015Read More
PROFESSIONAL FOSTER CARE INTERN
The Baby Fold
05.2009 - 08.2009Read More
CHILDCARE PROVIDER
The Nanny Agency
12.2005 - 10.2009Read More
Heartland Community College
Associate of Arts from General Studies
Read More
Illinois State University
Bachelor of Science from Family And Consumer Science- Family Relationships
Read More