Dathan Ellis
Urbana
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Journeyz and the Urbana Park District. Excelled in enhancing customer experiences and fostering team collaboration. Skilled in cash register operation and problem-solving, consistently improving efficiency and customer satisfaction. Demonstrated ability to adapt to varied roles with a flexible schedule and multitasking strength.
Overview
4
4
years of professional experience
Work History
Sales Associate
Journeyz
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Member
Culvers
12.2022 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Swim Instructor
Urbana Park District
11.2021 - 06.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Lifeguard
Urbana Park District
06.2021 - 11.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Prevented accidents through regular equipment inspections and maintenance.
Education
GED -
Urbana High School
Urbana, IL01-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Exceptional customer service
- Flexible schedule
- Cash register operation
- Stocking and receiving
Timeline
Sales Associate
Journeyz
06.2024 - Current
Crew Member
Culvers
12.2022 - 04.2024
Swim Instructor
Urbana Park District
11.2021 - 06.2022
Lifeguard
Urbana Park District
06.2021 - 11.2021
GED -
Urbana High School
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