Dasha Rainbow

• Ensured prompt and accurate responses to inquiries about required project site passes.
• Handled requests and renewals for employee base passes, including H2 workers.
• Responded to inquiries from callers seeking information.
• Managed registration and insurance renewals for all company vehicles.
• Greeted visitors and customers with professionalism.
• Prepared conference room for meetings.
• Handled incoming phone calls and routed them to appropriate personnel.
• Manage office supplies and handle errands.

Sustained continuous employment with one employer between September 2018 and August 2019.

• Supported customers in account management, including opening and deactivating accounts.
• Promoted products based on customers needs
• Expertly guided customers in device setup.
• Delivered support to customers using email and telephone.
• Resolved customer service issues through opening and closing trouble tickets.
• Processed customer payments efficiently.
• Perform monthly product audits in store.
• Opened and closed store independently.
• Helped train new employees on floor
• Documented daily transactions in log sheets.