Darya Kuchinskaya
Mount Prospect
Summary
Dynamic professional with a proven track record in social media strategy and customer satisfaction, honed at 888 Rentals. Excelled in content development and fostering positive client relationships, achieving Superhost status on Airbnb. Skilled in adopting fast to new atmospheres and managing monetary transactions, I bring a blend of hard and soft skills to drive marketing success and operational efficiency.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
The Elaine
Northbrook
03.2025 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Rental , Advertising, Marketing, Management Airbnb
888 Rentals
Wisconsin Dells, WI
01.2023 - Current
- Advertising the property on Instagram, Facebook creating videos, photos. English,Russian,Ukranian,Kazakh languages.
- Looking for a customers, collecting deposit ,and rent amount.
- Answering tenants questions and concerns.
- Helping with any other issues
- Airbnb super host
- Designing the houses
- Delegating cleaning survives
- Organized and maintained a clean, safe, and inviting environment for guests.
- Responded to guest inquiries in a timely manner by phone, email, or text.
- Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
- Generated reports to track occupancy rates, revenue, expenses, and other metrics related to hosting.
- Maintained an organized system for tracking bookings, payments, cancellations, reviews.
- Negotiated favorable terms with vendors for services such as cleaning and maintenance.
- Advised guests on attractions in the local area based on their interests.
- Resolved customer service issues quickly and professionally when they arose.
- Assisted with marketing efforts by creating content for social media platforms.
- Processed payments through secure payment gateways like PayPal or Stripe.
Assistant Manager
Valgous
Bensenville, IL
04.2021 - 04.2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Store Manager
Wise Sons
San Francisco, CA
03.2018 - 01.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
AHI Real Estate
10113 Grand Ave, Franklin Park, IL 60131Skills
- Social Perceptiveness
- Customer Service and Satisfaction
- Sociable
- Learning fast
- Adopting fast to new atmosphere
- Hiring and Training
- Contract Management
- Merchandising
- Social Media Strategy
- Content Development
- Campaign Management
- Advertising expertise
- Video promotions
- Viral trends understanding
- Social media advertising
- Social Media Management
- Social media expertise
Timeline
Leasing Consultant
The Elaine
03.2025 - Current
Rental , Advertising, Marketing, Management Airbnb
888 Rentals
01.2023 - Current
Assistant Manager
Valgous
04.2021 - 04.2023
Assistant Store Manager
Wise Sons
03.2018 - 01.2020
AHI Real Estate