Detail-oriented Front Desk Assistant with strong call management and appointment scheduling skills. Proven ability to enhance team efficiency through effective document organization and communication.
Overview
6
6
years of professional experience
Work History
Front Desk Assistant
Rocky Milutinovic and associates
Chicago
11.2021 - 06.2024
Managed incoming calls, directing inquiries to the appropriate team members.
Scheduled appointments and maintained calendars.
Assisted with administrative tasks, including filing and document organization.
Maintained important files and running reports.
Server
Northmoor Country Club
Highland Park
05.2019 - 02.2020
Assisted in menu presentation and explained daily specials to guests.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Server
Country Club of Florida
Boynton Beach
12.2018 - 05.2019
Took orders accurately and communicated special requests to the kitchen staff.
Maintained cleanliness and organization of dining area throughout shifts.
Operated POS terminals to input orders, split bills, and calculate totals.
Education
Some College (No Degree) - Hospitality and Tourism Management
Polytechnic College of Astana
Astana ,Kazakhstan
Skills
Call management
Appointment scheduling
Document organization
Report generation
Computer literacy
Data entry
Languages
Russian
Native/ Bilingual
English
Professional
Timeline
Front Desk Assistant
Rocky Milutinovic and associates
11.2021 - 06.2024
Server
Northmoor Country Club
05.2019 - 02.2020
Server
Country Club of Florida
12.2018 - 05.2019
Some College (No Degree) - Hospitality and Tourism Management
Ophthalmology Assistant and Surgical Coordinator at Rocky Mountain Retina AssociatesOphthalmology Assistant and Surgical Coordinator at Rocky Mountain Retina Associates
Licenced Practical Nurse (LPN) at Continental Nursing and Rehabilitation CenterLicenced Practical Nurse (LPN) at Continental Nursing and Rehabilitation Center