Darrius Robinson
Willowbrook
Summary
Skilled Cook Shift Leader specializing in team leadership, customer satisfaction, and food safety compliance. Trains and mentors staff while resolving customer issues to uphold service standards. Thrives in high-pressure settings, showcasing adaptability and time management. Committed to leveraging technical expertise and communication skills to enhance team collaboration and drive operational success.
Overview
14
14
years of professional experience
Work History
Cook Shift Leader
Smashburger
Schaumburg
11.2021 - 02.2026
- Supervised kitchen staff during peak hours, ensuring prompt service and seamless operations.
- Prepared and cooked menu items following established recipes and quality standards.
- Trained new employees on cooking techniques and safety protocols, fostering a knowledgeable and compliant team.
- Maintained current knowledge of menu item ingredients and preparation methods.
- Verified food orders for accuracy prior to dispatching.
- Enforced compliance with health and safety regulations among kitchen staff.
- Conducted regular inventory checks to maintain adequate stock levels.
- Resolved customer complaints promptly, improving overall dining experience and customer loyalty.
CDL Truck Driver
CRST Expedited
Cedar Rapids
04.2017 - 02.2019
- Operated long-haul trucks across various routes, ensuring on-time deliveries to meet customer expectations.
- Conducted pre-trip inspections to verify vehicle safety and adherence to regulations, enhancing operational reliability.
- Maintained accurate logs of driving hours and vehicle maintenance records, supporting compliance and safety standards.
- Communicated with dispatch for updated route information and operational instructions.
Crew Team Member
Chipotle
Evanston
02.2014 - 01.2017
- Delivered exceptional customer service consistently.
- Resolved customer complaints swiftly to enhance overall dining satisfaction.
- Maintained cleanliness of work areas throughout each shift.
- Monitored inventory levels and communicated restocking needs to ensure uninterrupted service.
- Ensured safe operation of kitchen equipment in compliance with health regulations.
- Executed store opening and closing procedures.
- Uphold productivity and quality standards in all operations.
- Chopped vegetables and herbs and prepped food items to support efficient meal service during peak hours.
Crew Member
Five Guys Burger And Fries
Evanston
09.2011 - 03.2014
- Prepared food items adhering to company standards and safety guidelines to ensure quality and compliance.
- Maintained kitchen and dining area cleanliness during shifts to provide a safe and welcoming environment.
- Assisted customers with menu selections to improve overall satisfaction.
- Operated cash register and processed transactions swiftly to enhance customer service experience.
- Collaborated with team members to enhance food preparation and service efficiency.
Education
High School Diploma -
Leo Catholic High School
Chicago, IL05-2011
Some College (No Degree) - Culinary
Auguste Escoffier
Denver, CO08-2026
Skills
- Food safety practices
- Quality control measures
- Inventory management techniques
- Employee training
- Kitchen organization
- Team leadership abilities
- Leadership experience
- Decision-making
- Problem resolution
- Time management skills
- Situational adaptability
- Customer interaction
- In-person communication
- Communication proficiency
- Composure under pressure
Timeline
Cook Shift Leader
Smashburger
11.2021 - 02.2026
CDL Truck Driver
CRST Expedited
04.2017 - 02.2019
Crew Team Member
Chipotle
02.2014 - 01.2017
Crew Member
Five Guys Burger And Fries
09.2011 - 03.2014
High School Diploma -
Leo Catholic High School
Some College (No Degree) - Culinary
Auguste Escoffier