Darren Pick
PMP - Program Manager
Efrat
Summary
Results-driven Program & Operations Manager with extensive experience in e-Commerce, R&D, B2C, B2B, and 3PL within global Fortune 200 environments. Proven ability to lead integration projects that merge technology, regulatory compliance, and professional services. Adept at managing operations, optimizing work processes, aligning stakeholder expectations, and driving customer satisfaction. Known for decisive leadership, problem-solving, and fostering high-performance teams in matrix organizations.
Overview
14
14
years of professional experience
2017
2017
years of post-secondary education
3
3
Languages
Work History
Program/Operations Manager
SPL Group
01.2023 - Current
- Spearheading the development and execution of SPL Group’s strategy & roadmap
- Overseeing program management & reporting, ensuring alignment with organizational goals
- Building and managing PMO infrastructure to standardize processes and improve efficiency
- Mentoring project managers, enhancing team capabilities and delivery performance
Program/Operations Manager
Cronos Research Labs
01.2019 - 01.2022
- Led R&D program management & reporting, ensuring seamless lifecycle execution
- Optimized R&D processes, implementing systematic improvements for greater efficiency
- Developed and managed R&D/PMO infrastructure, enhancing project governance
- Provided mentorship and training to project managers to enhance best practices
Marketing/Technical Project Manager
Altria Israel
01.2013 - 01.2019
- Managed e-Commerce, marketing, technical, and legal projects in a highly regulated industry
- Ensured on-time, within-scope, and high-quality project delivery per PMP principles
- Provided ongoing project tracking, status reporting, and risk mitigation
- Conducted post-project evaluations, documenting key lessons learned
- Key Achievements:
- Led the closure of Altria Israel as the Program Manager
- Designed and facilitated multiple PM training courses for team members
- Managed a portfolio of 10+ concurrent projects with a strong stakeholder engagement strategy
- Established and led a weekly senior management status review of all active projects
Branch Manager
Menora Finance Services
01.2011 - 01.2013
- Led a 4-member team, providing customer service in Hebrew, English, and Spanish
- Managed foreign currency transactions, international financial services, and client accounts
Education
Project Management Professional (PMP) -
PMI
B.A. - Business Administration, Operations Management
University of Phoenix
Religious Studies - undefined
Aish Hatorah
Skills
- Strategic Planning & Execution
- Program & Project Management
- PMO Development & Infrastructure
- Stakeholder & Vendor Negotiation
- Process Optimization & Continuous Improvement
- Crisis Management & Problem Resolution
- Cross-Cultural Communication & Leadership
- High-Impact Reporting & Data-Driven Decision Making
- Risk Management & Compliance
Hobbies
- EMTB
- Outdoor Activities
References
Available upon request
Citizenship
- Israeli
- USA
Timeline
Program/Operations Manager
SPL Group
01.2023 - Current
Program/Operations Manager
Cronos Research Labs
01.2019 - 01.2022
Marketing/Technical Project Manager
Altria Israel
01.2013 - 01.2019
Branch Manager
Menora Finance Services
01.2011 - 01.2013
B.A. - Business Administration, Operations Management
University of Phoenix
Religious Studies - undefined
Aish Hatorah
Project Management Professional (PMP) -
PMI
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