Darrell Conley
Chicago
Summary
Dedicated professional with extensive experience at Chicago Athletic Association, excelling in guest relations and maintenance coordination. Proven ability to enhance cleaning techniques and optimize supplies organization, contributing to a pristine environment. Recognized for crosstraining and adaptability, ensuring efficient operations and high customer satisfaction. Skilled in floor polishing and maintaining safety standards. Skilled Houseperson, Dishwasher with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
16
16
years of professional experience
Work History
Safety and Security Officer
Ingram and Reed Security
Chicago
03.2024 - Current
- Monitored security systems and conducted regular inspections, ensuring compliance with safety regulations and minimizing incidents.
- Coordinated emergency response plans, effectively enhancing team readiness and improving incident management protocols.
- Led training sessions on safety procedures, fostering a culture of awareness and significantly reducing workplace hazards.
- Implemented daily safety audits, identifying vulnerabilities and streamlining reporting processes to enhance operational efficiency.
- Collaborated with law enforcement and emergency services, establishing protocols that improved response times during critical incidents.
- Reviewed incident reports from staff members regarding any violations of safety protocols.
- Conducted security patrols of the premises to identify and address potential safety risks.
- Ensured compliance with applicable federal, state, and local laws pertaining to health, safety, and security standards.
- Inspected doors and windows regularly to ensure they are properly secured.
- Assisted visitors with directions or information about the facility's rules and regulations.
- Monitored surveillance equipment, identified suspicious activity, and reported incidents to law enforcement.
Houseperson
Chicago Athletic Association
Chicago
08.2021 - 04.2025
- Assisted housekeeping attendants with placing bed boards, roll-ways beds, baby cribs inside guest rooms.
- Reported missing found articles, damage or merchandise problems to the housekeeping supervisors.
- Responded at all times in a friendly, helpful manner to guests and colleagues.
- Took up any tasks assigned by the supervisors as and when needed.
- Able to work independently and as a team player.
- Vaccumed and shampooed carpets and upholstered furniture.
- Cleaned hallways and restrooms.
- Washed walls and ceiling, moved furniture's and turn mattress.
- Swept, mopped, scrubbed, waxed and polished floors.
- Dusted and polished metalwork and woodwork.
- Collects soiled linen for laundering.
- Refilled the par stock of guest aminities and supplies on each floor pantry.
- Helped housekeeping attendants with the heavy lifting when spring cleaning rooms.
- Cleaned all public areas in the prescribed manner while following department standard operating procedures.
- Reported missing, lost and found articles, damaged or merchandise problems to the housekeeping supervisors.
- Responded at all times in a friendly, helpful manner to guests and other colleagues.
- Can move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Kept building entryway glass clean and polished for professional presentation.
Laundry Attendant
Chicago Athletic Association
Chicago
03.2016 - 06.2020
- Kept inventory of clean and dirty towels and other fitness center related laundry.
- Collected dirty linens from soiled hamper rooms and transported to laundry room for proper cleaning.
- Received and sorted all articles by kind, color and degree of soil.
- Inspected all laundry and linens and recorded damaged or stained items.
- Prepared and distributed towels, washcloths, gowns, and other linens to their proper pantry or rooms.
- Maintained a clean and safe working environment at all times.
- Assisted driver with linen deliveries.
- Insured laundry was properly folded.
- Input and assisted with customers laundry orders.
- Prepared and gathered customers account balance at the end of shift.
- Maintained and stocked chemicals in laundry room.
- Prepared and distributed towels, linens, and rags to assigned departments.
- Assisted in the reorganization and improvement of laundry room processes resulting in better utilization of resources and increased customer satisfaction.
- Perform daily floor maintenance.
- Swept, mopped and buffed floors.
Steward
Chicago Athletic Association
Chicago
08.2015 - 03.2016
- Maintained clean and safe working environment by sweeping and mopping floors, scrubbing baseboards and loading docks, walls, kitchen counters and coolers, air-ducts, stoves and ovens.
- Removed all trash and boxes.
- Assisted in unloading and stocking delivery trucks.
- Operate and troubleshoot industrial dish machine to clean and sort silverware, china, and glassware.
- Can operate dish machines to company and manufacturer specifications.
- Used proper measurements of detergent and sanitizer in the dish machine.
- Restocked all dishes, glassware, utensils, pots, and pans.
- Also performed floor maintenance; stripped, waxed, and buffed floors.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Stepped into additional roles during busy times to boost coverage of important stations.
Dishwasher
Lost Lake
Chicago
02.2012 - 01.2014
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Head Dishwasher
Eddie V's Prime Seafood
Chicago
09.2009 - 11.2012
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and items used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Education
Associate Of Applied Business - Business Management
Macmurray College
Jacksonville, ILSkills
- Problem solving
- Floor maintenance
- Teamwork
- Excellent interpersonal and communications
- Outstanding cleaning proficiency
- Security monitoring
- Safety compliance
- Incident management
- Law enforcement collaboration
- Surveillance operations
- Guest assistance
- Security protocols
- Security equipment
- Patrol procedures
- Surveillance systems
Languages
English
Timeline
Safety and Security Officer
Ingram and Reed Security
03.2024 - Current
Houseperson
Chicago Athletic Association
08.2021 - 04.2025
Laundry Attendant
Chicago Athletic Association
03.2016 - 06.2020
Steward
Chicago Athletic Association
08.2015 - 03.2016
Dishwasher
Lost Lake
02.2012 - 01.2014
Head Dishwasher
Eddie V's Prime Seafood
09.2009 - 11.2012
Associate Of Applied Business - Business Management
Macmurray College