Darrah Schilling
Edwardsville
Summary
Biology graduate with experience in emergency medicine, public health, and high-end hospitality, seeking a career in medical sales. Developed strong consultative communication, relationship-building, and upselling skills through patient-facing healthcare roles and customer-driven environments. Experienced working alongside physicians in an emergency department setting and supporting clinical documentation in fast-paced conditions. Brings a competitive, service-driven mindset with strong adaptability, attention to detail, and the ability to build trust quickly with both patients and customers.
Overview
7
7
years of professional experience
Work History
Bartender
1818 Chophouse
Edwardsville
05.2022 - Current
- Deliver high-end customer experiences in a fast-paced, upscale dining environment while building strong client relationships and encouraging repeat business.
- Apply consultative communication, product knowledge, and strategic upselling techniques to drive revenue growth and enhance customer satisfaction.
- Manage multiple priorities in a high-volume, performance-driven setting while maintaining strong attention to detail, professionalism, and service quality.
Emergency Room Scribe
SSM Health St. Joseph Hospital
Lake St. Louis, MO
08.2023 - 05.2024
- Supported emergency department physicians by accurately documenting patient encounters, medical histories, physical exams, and treatment plans in real time within a fast-paced clinical environment.
- Maintained high levels of accuracy and attention to detail while managing time-sensitive documentation in a high-volume emergency department setting.
- Improved clinical workflow efficiency by ensuring clear, organized, and timely medical records, strengthening communication between healthcare providers.
Medical Tester
Henry County Health Department
Kewanee
03.2020 - 01.2021
- Administered COVID-19 tests in a high-volume drive-through healthcare setting, including specimen collection, sample processing, and timely result reporting in coordination with public health protocols.
- Educated individuals on testing procedures, follow-up steps, and documentation requirements for work or school compliance.
- Maintained strict attention to accuracy, efficiency, and patient confidentiality while working in a fast-paced, regulated healthcare environment.
Homemaker
Henry County Health Department
Kewanee
05.2019 - 08.2019
- Provided in-home support services to elderly clients through a county health department, assisting with daily living activities and household tasks to promote safety, comfort, and independence.
- Built strong, trusting client relationships through consistent, compassionate, and reliable care in a home healthcare setting.
- Supported client well-being by maintaining organized environments and assisting with routine needs while ensuring respect, dignity, and confidentiality.
Education
Bachelor of Science - Biological Sciences
Southern Illinois University, Edwardsville
Edwardsville, IL05-2023
Skills
- Patient Care
- Medical Terminology
- Relationship Building
- Consultative Selling
- Clinical Documentation
- Healthcare Operations
- Upselling Techniques
- Customer Service Excellence
- Communication Skills
- Attention to Detail
- Time Management
Timeline
Emergency Room Scribe
SSM Health St. Joseph Hospital
08.2023 - 05.2024
Bartender
1818 Chophouse
05.2022 - Current
Medical Tester
Henry County Health Department
03.2020 - 01.2021
Homemaker
Henry County Health Department
05.2019 - 08.2019
Bachelor of Science - Biological Sciences
Southern Illinois University, Edwardsville