Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Darnisha Glenn

Rockford

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies. Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Goldie Floberg
Rockford
07.2023 - 12.2023
  • Supported individuals with daily living activities and personal care needs.
  • Assisted clients in developing social and communication skills through engaging activities.
  • Documented client progress and behaviors accurately in daily reports.
  • Facilitated recreational activities to promote physical and emotional well-being.
  • Maintained a safe and clean environment for clients at all times.
  • Implemented behavioral interventions to encourage positive outcomes for clients.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Shift Manager

Mc Donalds
Rockford
11.2022 - 06.2023
  • Supervised crew members during shifts to ensure efficient operations.
  • Trained new employees on food safety and customer service standards.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Reviewed financial statements to meet targets during shift.
  • Maintained cleanliness and organization of work area.
  • Communicated with other shift managers to facilitate continuum of customer service.

Caregiver

Serenity Home Healthcare
Rockford
04.2021 - 09.2022
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Monitored client health and reported changes to healthcare professionals.
  • Maintained a clean and safe environment for clients at home.
  • Helped clients with mobility and physical exercises as required.
  • Documented client progress and care activities for accurate record-keeping.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Supported bathing, dressing and personal care needs.

Housekeeper

yona solutions
Belvidere
03.2020 - 02.2021
  • Maintained cleanliness in common areas and guest rooms daily.
  • Managed laundry services, ensuring timely washing and folding of linens.
  • Inspected rooms for quality assurance and reported maintenance issues promptly.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Communicated with maintenance team on damages to repair.

Education

Associate of Applied Science - Medical Assistant

Rock Valley College
Rockford, IL
02-2026

High School Diploma -

Jane Addams High School
Chicago, IL
06-2016

Skills

  • Patient care
  • Vital sign monitoring
  • Electronic health records
  • Medical terminology
  • Client relationship management
  • Effective communication
  • Team collaboration
  • Supervision and leadership
  • Basic math
  • Good Telephone Etiquette
  • Calm under pressure
  • Organizational skills

Languages

English
Professional

Accomplishments

  • perfect attendance certificate
  • outstanding leadership
  • Best target hitter Shift Manager

Certification

  • Red Cross Cpr Certificate
  • Caregiver Certificate

Timeline

Direct Support Professional

Goldie Floberg
07.2023 - 12.2023

Shift Manager

Mc Donalds
11.2022 - 06.2023

Caregiver

Serenity Home Healthcare
04.2021 - 09.2022

Housekeeper

yona solutions
03.2020 - 02.2021

Associate of Applied Science - Medical Assistant

Rock Valley College

High School Diploma -

Jane Addams High School

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Darnisha Glenn