Darnella Campbell
Chicago
Summary
Demonstrated exceptional customer service and multitasking skills, significantly enhancing dining
experiences without compromising service quality. Enthusiastic and reliable professional takes pride in
providing excellent customer service and creating memorable dining experiences for restaurant
customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely
manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
J. Alexander's Restaurant
Northbrook, IL
08.2022 - 07.2026
- Managed high volume dining periods with effective time management and strong multitasking
abilities. - Promoted a positive workplace culture through teamwork, open communication, and mutual
support among coworkers. - Cultivated warm relationships with regular customers.
Lead Server
Reunion
Chicago, IL
08.2019 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without
compromising service quality. - Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Host/Server,
Land and Lake Kitchen
Chicago, IL
09.2016 - 08.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and
maintaining positive relationships.
Education
High School Diploma -
Sister Jean Hughes School
Chicago, IL12-2015
Skills
- Exceptional customer service
- Hospitality service expertise
- Safe Food Handling
- Memory retention
- High-volume dining
- Wine service
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
J. Alexander's Restaurant
08.2022 - 07.2026
Lead Server
Reunion
08.2019 - 08.2022
Host/Server,
Land and Lake Kitchen
09.2016 - 08.2019
High School Diploma -
Sister Jean Hughes School