Summary
Overview
Work History
Education
Skills
Websites
Software
Timeline
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Darnell Green

Full-Stack Developer
Tel Aviv

Summary

Goal-oriented Web Developer brings strong commitment to collaboration and solutions-oriented problem-solving. Use various web design packages to develop custom-crafted, customer-focused websites and designs. Committed to high standards of user experience, usability and speed.

Bringing audio and business expertise to the table and able to view operations in the perspective of both the high and low level.

Overview

7
7
years of professional experience

Work History

Technical Support Engineer

Waves Audio Ltd
04.2021 - 04.2022
  • Developed comprehensive troubleshooting guides for internal use, improving team knowledge and performance.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving.
  • Proactively identified opportunities for process improvements, enhancing overall support quality and client satisfaction.
  • Documented faults and bugs for referral to development staff for use in updates.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Broke down and evaluated user stories using internal tools, personal expertise, and documentation.
  • Supported global customers across diverse industries while adapting quickly to evolving technologies.

Record Studio Owner

Studio-1320.com
12.2020 - Current
  • Took active part in the acoustic, electrical, fire safety and stylistic design of the studio, including the complete specifications, purchase, set up and maintenance of all audio and computing equipment.
  • Created a complete web presence for the brand, including live site with integration of Google services and SEO optimization.
  • Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication.
  • Oversaw all financial management tasks such as budgeting, accounting, and invoicing.
  • Developed a unique program allowing costumers to use the studio 24 hours a day without the need for staff on site, including off site booking, payment and physical entry privilege management.

Telemarketing Sales Representative

AlgoSeller
04.2017 - 10.2018
  • Exemplified professionalism during all interactions, adhering to company values and guidelines while representing the brand effectively.
  • Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.
  • Enhanced customer satisfaction ratings through active listening, empathy, and prompt resolution of any issues or concerns.
  • Served as a mentor for new hires within the telemarketing department by sharing best practices that contributed to their quick integration into the team.
  • Overcame objections from potential clients through effective negotiation skills, resulting in successful closure of deals.

Education

Full Stack Engineer

Coding Academy
Ramat Gan, Israel
04.2001 -

Music Production, Mixing And Synthesis

Rimon School For Contemporary Music And Jazz
Ramat HaSharon, Israel
04.2001 -

High School Diploma -

Hoshen (חוש״ן)
Jerusalem, Israel
04.2001 -

Skills

JavaScript, HTML, CSS (Sass)

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Software

MacOS

Windows

Cubase

Postman

Compass

CLI

Timeline

Technical Support Engineer

Waves Audio Ltd
04.2021 - 04.2022

Record Studio Owner

Studio-1320.com
12.2020 - Current

Telemarketing Sales Representative

AlgoSeller
04.2017 - 10.2018

Full Stack Engineer

Coding Academy
04.2001 -

Music Production, Mixing And Synthesis

Rimon School For Contemporary Music And Jazz
04.2001 -

High School Diploma -

Hoshen (חוש״ן)
04.2001 -

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Darnell GreenFull-Stack Developer