Darnell Dickens
Summary
Reliable, responsible, and well-organized professional, staying focused with minimal supervision. Committed to customer satisfaction with exceptional communication skills and keen attention to detail. Superior work ethic and time management skills.
Overview
8
8
years of professional experience
Work History
Server Assistant
Coopers Hawk
03.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Customer Service/Receptionist
LaSalle Network
04.2020 - 12.2023
- Receive letters, packages, etc., and distribute them
- Provided excellent customer experience via phone communications
- Utilized problem-solving skills to resolve customer complaints professionally
- Processed payments and returns accurately.
- Greet and guide customers to designated area
Transporter/Dispatcher/Patient Care
Elmhurst Memorial Hospital
07.2018 - 02.2020
- Effectively interacted and communicated with employees and patients of diverse backgrounds, age, and status
- Provided high-quality patient care and explained the purpose of transport
- Created patient reports for clinical staff review.
Cashier/Customer Service/Front House
Shake Shack
05.2017 - 06.2018
- Greeted and assisted customers
- Operated cash register efficiently and accurately, including opening and closing registers.
- Restock inventory when low
Education
Business Management
College Of Dupage
Glen Ellyn, IL08-2026
High School Diploma -
Metea Valley High School
Aurora, IL05.2018
Skills
- Multitasking
- Data management
- Customer relations
- Scheduling coordination
- Cash handling
- Excellent oral and written communication
Education and Training
true
Timeline
Server Assistant
Coopers Hawk
03.2024 - Current
Customer Service/Receptionist
LaSalle Network
04.2020 - 12.2023
Transporter/Dispatcher/Patient Care
Elmhurst Memorial Hospital
07.2018 - 02.2020
Cashier/Customer Service/Front House
Shake Shack
05.2017 - 06.2018
Business Management
College Of Dupage
High School Diploma -
Metea Valley High School
Similar Profiles
John Edward MarseJohn Edward Marse
Server at Coopers HawkServer at Coopers Hawk
Elisabeth AnsoateguiElisabeth Ansoategui
Server at Coopers HawkServer at Coopers Hawk
Aliyia SmithAliyia Smith
Restaurant Server at Coopers Hawk Winery & RestaurantRestaurant Server at Coopers Hawk Winery & Restaurant