Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Excellent Agent
Timeline
Generic
Darla Sloan

Darla Sloan

West Frankfort

Summary

Dynamic sales professional with a proven track record at COUNTRY Financial, excelling in relationship management and sales presentations. Skilled in contract negotiation and upselling techniques, I consistently drive customer satisfaction and revenue growth. Adept at analyzing market trends to identify new business opportunities, I thrive in fast-paced environments.

Overview

28
28
years of professional experience

Work History

Sales Agent

COUNTRY Financial
West Frankfort
01.1997 - 03.2017
  • Developed relationships with customers by providing excellent customer service.
  • Created presentations and proposals for prospective clients.
  • Ensured compliance with company policies and procedures at all times.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Offered product and service consultations and employed upselling techniques.

Restaurant Owner/Operator

Self-employed
Sesser
10.1992 - 11.1996
  • Ensured adherence to all local health department regulations regarding sanitation practices.
  • Resolved customer complaints in a timely manner while maintaining high standards of hospitality.
  • Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
  • Created budgets for food costs, staffing needs, overhead expenses, and capital investments.
  • Scheduled staff shifts on a weekly basis based on expected demand levels.
  • Reviewed financial statements and analyzed sales data to identify trends and develop new business opportunities.
  • Managed payroll activities including processing time sheets and tracking employee hours worked.
  • Negotiated contracts with vendors for food supplies, equipment purchases, catering services.
  • Hired and trained new staff members to ensure compliance with safety regulations and operational standards.

Floor Supervisor

Lyn - Gay Garment Factory
Sesser
06.1989 - 08.1992
  • Maintained a clean, organized, and safe work environment at all times.
  • Performed daily opening and closing procedures according to established guidelines.
  • Monitored inventory levels and placed orders for additional stock as required.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Checked loaded materials compared to work orders for correctness.

Education

Associate of Arts - English Literature

Rend Lake College
Ina, IL
05-1995

High School Diploma -

Sesser - Valier High Scholl
Sesser, IL
05-1980

Some College (No Degree) -

Southern Illinois University, Carbondale
Carbondale, IL

Skills

  • Sales presentations and product knowledge
  • Relationship management
  • Contract negotiation and market analysis
  • Upselling techniques
  • Sales pipeline management
  • Sales training

Affiliations

  • I spend my spare time between Little League games, gardening and keeping my home, as well asa attending stock car races.

Accomplishments

  • I am a former president of the West Frankfort Chamber of Commerce and am now a BNI member.
  • I was considered a "Pro" agent with Country due to my profitability and low claims ratio.

Excellent Agent

  • I have been an insurance agent for 28 years now and I love the career. My office consists of my secretary and myself as well as two remote agents who work mainly from home. I had an interview yesterday and am hoping to add on a new remote agent very soon.
  • There is absolutely no doubt in my mind that I will be an asset to the Allstate brand. I am a leader that follows the guidelines and looks to represent the company with pride.
  • Our office is second to none when it comes to service. We go the extra mile to gain customer satisfaction.

Timeline

Sales Agent

COUNTRY Financial
01.1997 - 03.2017

Restaurant Owner/Operator

Self-employed
10.1992 - 11.1996

Floor Supervisor

Lyn - Gay Garment Factory
06.1989 - 08.1992

Associate of Arts - English Literature

Rend Lake College

High School Diploma -

Sesser - Valier High Scholl

Some College (No Degree) -

Southern Illinois University, Carbondale

Similar Profiles

CREATE PROFILE
Darla Sloan