Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dariyell Williams

Naperville

Summary

Accomplished professional who assists in managing high-stress situations and enhancing customer loyalty. Skilled in Dentrix and adept at scheduling, I bring attention to detail and team collaboration to drive success and achieve organizational goals. Overseeing daily operation. Handling all forms of transactions, maintaining a clean and organized workspace. Has knowledge of all dental software. Responsible for checking in and out patients, patient scheduling, properly handling administrative tasks, making outbound and receiving inbound calls with attention to major and minor details. Efficient in handling insurance claims.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Familia Dental
07.2022 - 07.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Cashier Team Lead

Finish Line
10.2023 - 02.2025
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Assisted customer in finding the right footwear, understanding their needs and contributing to the monthly sales goals
  • Providing product knowledge to customers

Customer Service Representative

Amazon
04.2021 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Accounting

College of DuPage
Glen Ellyn, IL
05-2023

High School Diploma -

Epic High School
Chicago, IL
06-2018

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Administrative skills
  • File organization
  • Skilled in Dentrix, Eaglesoft, and Denticon

Timeline

Cashier Team Lead

Finish Line
10.2023 - 02.2025

Front Desk Receptionist

Familia Dental
07.2022 - 07.2025

Customer Service Representative

Amazon
04.2021 - 01.2023

No Degree - Accounting

College of DuPage

High School Diploma -

Epic High School
Dariyell Williams