DARIUSZ RUSZAJ
PALATINE,IL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
15
15
years of professional experience
Work History
Business Analyst
Walgreens
02.2020 - 07.2023
- Managed store inventory management programs to improve in-stock conditions while driving efficiency in daily tasks
- Led the operational development of project plans, communication plans and change management for FedEx OnSite Program
- Provided research and operational information to management in support of long- and short-term strategic plans and business operations
- Analyzed data to recommend system procedure changes, enhancements, development of functional specifications or interface opportunities with costs and or return on investment summarized
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
Store Manager
Walgreens
05.2015 - 10.2018
- Supervised operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members
- Hired, trained and managed team of 25 associates, including evaluating performance and enforcing disciplinary action
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels
- Assigned daily operational responsibilities and tasks and set expectations for store team members and assistant managers
- Analyzed inventory trends and supervised inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid products being unavailable for customers
- Analyzed key pharmacy performance indicators on a daily basis and collaborated with the pharmacy manager to ensure the needs of the business were being met
- Managed team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Store Manager
Walgreens
02.2013 - 05.2015
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
- Partnered with Store Managers to develop and implement merchandising plans to guarantee profitability and meet deadlines
- Trained employees in inventory practices, POS systems and product knowledge
- Coached and developed store associates through formal and informal interactions
- Collaborated with Department Heads to identify opportunities, develop timely solutions and create action plans.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assistant Store Manager Trainee
Walgreens
01.2009 - 02.2013
- Oversaw the operation of the store, under the direction of the Store Manager and Assistant Store Manager
- Monitored and analyzed the level of customer service provided by team members and offered coaching and feedback when required
- Supervised team members, opening/closing/changing of the shift as well as task delegation
- Performed and supervised store merchandising and timely completion of department resets/revisions
- Performed and supervised the receiving, stocking, pricing and returning of merchandise
- Ensured required training of team members was completed in a timely manner.
- Assisted in implementing store policies and procedures for better operational efficiency and staff performance.
Education
No Degree -
University of Illinois At Chicago
City Colleges of Chicago-Wilbur Wright College
Diploma -
Lane Technical High School
Skills
- Communication Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Adaptability
- Teamwork
- Time Management
- Leadership
- Quality focused individual adept at providing employees clear guidelines and targeted goals
- Project Management
- Staff Training
Languages
Polish
Native or Bilingual
Timeline
Business Analyst
Walgreens
02.2020 - 07.2023
Store Manager
Walgreens
05.2015 - 10.2018
Assistant Store Manager
Walgreens
02.2013 - 05.2015
Assistant Store Manager Trainee
Walgreens
01.2009 - 02.2013
No Degree -
University of Illinois At Chicago
City Colleges of Chicago-Wilbur Wright College
Diploma -
Lane Technical High School
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