Darien R. Daniel
Marion
Summary
As a Business Administrator, my primary responsibilities and objectives is to support the best interest of the company, as well as the personal and honest business traits of the company. The Functions include, coordinating operations, Meetings, Exceptional customer services. My purpose is to create a positive and productive work environment, also productive. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship. Keen to apply new and emerging project organization techniques to increase overall performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Traveling Project Manager
Worldwide Freight Management
Lake Of St.Louis
07.2023 - 01.2025
- Created team objectives and roles with specific goals outlined for each individual.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Managed multiple projects with competing deadlines simultaneously.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Identified project needs by reviewing project objectives and schedules.
- Developed and maintained project plans, timelines, and budgets.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Conferred with project personnel to identify and resolve problems.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Built and established strong partnerships with teams, vendors and contractors.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Submitted project deliverables to clients, consistently adhering to quality standards.
Freelancer
A Taste of Bev Catering & More
Marion
02.2022 - 01.2025
- Managing Business Daily operations
- Manage Staffing for events
- Ensuring the completion of any task big or small
- Providing exceptional customer services
- Analyzing invoices
- Handling personal sensitive documents
- Improving performance within the company
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
General Labor
Local Union 773
Marion
01.2020 - 06.2020
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Loaded or unloaded building materials to distribute machinery or tools.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Repaired damaged structures including roofs, floors, walls.
- Cleaned up construction debris and hazardous materials from work sites.
- Coordinated phases of construction projects from inception to completion.
- Cleaned or prepared construction sites to eliminate hazards.
- Operated equipment with strong focus on safety and ground communication.
- Gained independent working skills and guided and mentored less experienced team members.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Troubleshot problems encountered during construction process quickly.
- Measured, marked or recorded openings or distances to construction layout areas.
- Reported any issues or problems encountered during the course of work.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Customer Advocate
Blue Cross Blue Shield
Marion
04.2019 - 07.2019
- Escalated complex customer cases as necessary to appropriate teams and departments.
- Engaged with customers and worked to resolve product and service issues.
- Prevented key account losses by researching discrepancies and correcting problems.
- Ensured all customer inquiries were addressed promptly and accurately.
- Consulted with customers to discuss concerns and offer detailed information.
- Provided top quality control and eliminated downtime to maximize revenue.
- Promoted available products and services to customers during service, account management and order calls.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Performed extensive research on all inquiries and concerns to achieve complete client satisfaction.
- Followed up with customers after resolution of their issue to ensure satisfaction was achieved.
- Assisted customers in navigating the company website for answers to commonly asked questions.
Education
Associates Degree - Accounting & Business Administration
Eureka College
Goodfield, ILSkills
- Marketing
- Regulatory compliance
- Project management
- General Labor
- Communication
- Problem-solving
- Data analysis
- Time management
- Quality assurance
- Teamwork and collaboration
- Performance monitoring
- Customer service
- Team building
- Problem solving
- Critical thinking
- Safety protocol
- Written communication
- Change impact analysis
- Procedure development
- New product introductions strategies
- Work flow planning
- Documentation and reporting
- Training & Development
Certification
- OSHA 40 hour
- Flaggers along with Crane Flagger
- CPR
- First AID
- Asbestos
- Concrete Certification
- Blueprint
References
Available upon request.
Timeline
Traveling Project Manager
Worldwide Freight Management
07.2023 - 01.2025
Freelancer
A Taste of Bev Catering & More
02.2022 - 01.2025
General Labor
Local Union 773
01.2020 - 06.2020
Customer Advocate
Blue Cross Blue Shield
04.2019 - 07.2019
Associates Degree - Accounting & Business Administration
Eureka College
Similar Profiles
Caitlyn ThompsonCaitlyn Thompson
Director of Special Projects at Worldwide Freight ManagementDirector of Special Projects at Worldwide Freight Management
Emily PerkinsEmily Perkins
Project Coordinator at Worldwide Freight ManagementProject Coordinator at Worldwide Freight Management
Marchele ReiterMarchele Reiter
Warehouse Manager at Worldwide Freight ManagementWarehouse Manager at Worldwide Freight Management
Drew ShradelDrew Shradel
DIRECTOR OF ADMISSION at Cornell CollegeDIRECTOR OF ADMISSION at Cornell College
Hope GriestHope Griest
Sales Associate at Wild West Boot StoreSales Associate at Wild West Boot Store