Darcey Ruhmann
Caseyville
Summary
Motivated and detail-oriented individual seeking an entry-level dental assistant position to obtain hands-on training to enhance my skills and contribute to a positive and efficient dental office environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
In Home Solutions Manager
AT&T
04.2021 - 07.2024
- Generates new sales of AT&T products and services to residential customers
- Assists residential customers with setting up new devices during home visits
- Communicating with customers via phone, teleconference, email, etc. related to proposed solutions/sales
- Traveling to and from the customer’s premise for the purpose of engaging in sales activities
- Providing subject matter expertise regarding technical issues related to sales
- Advising customers on suitability of products based on technical needs, preparing proposals, presentations or bids
- Researching and developing customer solutions with AT&T external partners, including design and engineering
- Research customer’s business and industry to identify new sales opportunities
Retail Sales Consultant
AT&T Mobility, Collinsville, IL
09.2018 - 03.2021
- Determined solutions for clients promptly and professionally
- Exceeded sales goals by 50%
- Used consultative sales approach to understand customer needs to recommend relevant offerings
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales productivity
- Educated customers on promotions to enhance sales
- Answered questions about store policies and concerns to support positive customer experiences
Sales Support Representative
AT&T Mobility
10.2009 - 09.2018
- Collaborated with sales teams to stay current on inventory levels, complete accurate orders, and resolve item issues
- Maintained current knowledge of planograms and end cap plans to effectively merchandise products
- Delivered store policy information to customers at check-out, reduced customer service complaints and calls
- Back office inventory checks and paperwork for monthly audits
Education
Loveland Dental Assistant School
Loveland, CO06.2025
General Studies
Barton Community College
Big Bend, KSHigh School Diploma - undefined
Warren High School
Monmouth, IL01.2000
Skills
- Customer satisfaction
- Excellent Communication
- Prioritizing and Organization
- Goal oriented
- Computer knowledge
- Professional phone etiquette
- Multitasking
- Highly trainable
- Efficient learner
Certification
CPR & Basic Life Support (BLS)- American Heart Association, 2025
HIPPA & OSHA Training-Completed, 2025
Timeline
In Home Solutions Manager
AT&T
04.2021 - 07.2024
Retail Sales Consultant
AT&T Mobility, Collinsville, IL
09.2018 - 03.2021
Sales Support Representative
AT&T Mobility
10.2009 - 09.2018
High School Diploma - undefined
Warren High School
Loveland Dental Assistant School
General Studies
Barton Community College
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