Dantoinette Pittman-Davis
Rockford,IL
Summary
Dynamic Case Manager with a proven track record at Peak Medical Home Care, excelling in case documentation and client advocacy. Skilled in problem-solving and care coordination, I have successfully developed comprehensive management plans that empower clients, ensuring positive outcomes and enhanced quality of care. Committed to fostering strong relationships and effective communication.
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in Case Management role.
Overview
3
3
years of professional experience
Work History
Case Manager
Peak Medical Home Care
01.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Managed approximately 100+ incoming calls, emails and faxes per day from clients.
Patient Care Technician
UW Health
07.2023 - 01.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Supported needs of 20+ residents under long-term care.
Rehab Nurse Technician/CNA
Van Matre
04.2022 - 05.2023
- Led educational sessions for fellow Rehab Nurse Technicians, enhancing overall departmental competency levels.
- Assisted patients in regaining independence through targeted exercises and adaptive equipment use.
- Utilized electronic health records systems proficiently for efficient documentation and information sharing among team members.
- Facilitated smooth transitions from acute care settings, coordinating effectively with other healthcare providers.
- Delivered high-quality patient care, adhering to facility standards and nursing best practices.
- Supported needs of 45+ residents under long-term care.
Education
Associate of Applied Science - Paralegal Studies
Rockford Career College
Rockford, IL03-2018
Skills
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Positive attitude
- Client advocacy
- Care coordination
- Case planning
- Critical thinking
- Community outreach
- Records management
- Referral coordination
- Resource management
Timeline
Patient Care Technician
UW Health
07.2023 - 01.2024
Case Manager
Peak Medical Home Care
01.2023 - Current
Rehab Nurse Technician/CNA
Van Matre
04.2022 - 05.2023
Associate of Applied Science - Paralegal Studies
Rockford Career College
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